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Salesforce Certified Experience Cloud Consultant Exam
- Topic 1: Given a scenario, make articles visible or accessible in an Experience/ Identify most common personas for Experience Cloud
- Topic 2: Apply the steps for enabling partner and customer users for Experiences/ Modify an experience within the Experience Builder
- Topic 3: Apply features and functions of Workspaces for building an Experience/ Apply packaging, exporting, and importing a template
- Topic 4: Given a scenario, determine a security model based on an Experience use case/ Apply ticketing and Service Cloud capabilities for Experience Cloud
- Topic 5: Given a set of requirements, evaluate which external license type(s) to use/ Describe the capabilities of different Experience deployments and migrations
- Topic 6: Illustrate the reasons for creating or utilizing an Experience for a specific use case/ Apply the steps to set up Experience dashboards and insights
- Topic 7: Given a scenario, determine how to properly set up a user for an Experience/ Describe how to enable and activate an Experience
- Topic 8: Given a scenario, recommend and implement Delegated External User administration/ Recommend the Declarative Sharing options that could be leveraged for an Experience
- Topic 9: Analyze and apply Experience Moderation features/ Analyze and apply Experience Moderation features
- Topic 10: Given a scenario, set the correct user visibility in an Experience/ Implement external account relationships for an Experience
Free Salesforce Salesforce Certified Experience Cloud Consultant Exam Actual Questions
The questions for Salesforce Certified Experience Cloud Consultant were last updated On Nov. 27, 2023
What is the most efficient way that a Salesforce Admin can create a single Experience Cloud Site user from a Contact?
This option allows the Salesforce Admin to create a customer user from an existing contact that is associated with a customer account. The customer user inherits the role, profile, and permission sets from the contact. The Salesforce Admin can also specify a username, email address, and nickname for the customer user.
Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to
showcase internal resources at the top for its employees, and would like self-help resources to be available for lagged-in customers. UMS wants to exclude employee resources from the layout of
the Home page when customers are logged in.
Which functionality should UMS utilize to showcase the Home page in different ways?
Universal Containers (UC) maintains multiple customer-facing sites, but only one profile for all customer users. No customer has access to more than one site.
Which step should the UC system administrator take to grant customers access to the appropriate site?
Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.
What is needed to configure this?
This option allows UMS to approve the first post of any new member who has joined within 7 days or less. UMS can create a moderation rule that applies to posts and comments, and specify the member criteria as ''Joined Date is within last 7 days''. UMS can also choose the action as ''Require Approval'' and assign a moderator group to review and approve the posts.
Universal Containers (UC) maintains multiple customer-facing sites, but only one profile for all customer users. No customer has access to more than one site.
Which step should the UC system administrator take to grant customers access to the appropriate site?
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