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Salesforce Certified Experience Cloud Consultant Exam

Certification Provider: Salesforce
Exam Name: Salesforce Certified Experience Cloud Consultant
Duration: 105 Minutes
Number of questions in our database: 185
Exam Version: Jun. 02, 2023
Exam Official Topics:
  • Topic 1: Given a scenario, make articles visible or accessible in an Experience/ Identify most common personas for Experience Cloud
  • Topic 2: Apply the steps for enabling partner and customer users for Experiences/ Modify an experience within the Experience Builder
  • Topic 3: Apply features and functions of Workspaces for building an Experience/ Apply packaging, exporting, and importing a template
  • Topic 4: Given a scenario, determine a security model based on an Experience use case/ Apply ticketing and Service Cloud capabilities for Experience Cloud
  • Topic 5: Given a set of requirements, evaluate which external license type(s) to use/ Describe the capabilities of different Experience deployments and migrations
  • Topic 6: Illustrate the reasons for creating or utilizing an Experience for a specific use case/ Apply the steps to set up Experience dashboards and insights
  • Topic 7: Given a scenario, determine how to properly set up a user for an Experience/ Describe how to enable and activate an Experience
  • Topic 8: Given a scenario, recommend and implement Delegated External User administration/ Recommend the Declarative Sharing options that could be leveraged for an Experience
  • Topic 9: Analyze and apply Experience Moderation features/ Analyze and apply Experience Moderation features
  • Topic 10: Given a scenario, set the correct user visibility in an Experience/ Implement external account relationships for an Experience

Free Salesforce Salesforce Certified Experience Cloud Consultant Exam Actual Questions

The questions for Salesforce Certified Experience Cloud Consultant were last updated On Jun. 02, 2023

Question #1

Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system. Sometimes, third-party agents have to create cases on behalf of UMS customers.

Which user licenses should the implementation practitioner recommend for third-party staff?

Reveal Solution Hide Solution
Correct Answer: D

Question #2

Universal Containers is implementing a customer community.

What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

Reveal Solution Hide Solution
Correct Answer: B

Question #3

Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app

Whet should NTO consider when building the MR help desk app?

Reveal Solution Hide Solution
Correct Answer: C

Question #4

Universal Containers is implementing a customer community.

What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

Reveal Solution Hide Solution
Correct Answer: B

Question #5

Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app

Whet should NTO consider when building the MR help desk app?

Reveal Solution Hide Solution
Correct Answer: C


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