Salesforce Exam Energy and Utilities Cloud Topic 1 Question 18 Discussion

Actual exam question for Salesforce's Energy and Utilities Cloud exam

Question #: 18
Topic #: 1

[All Energy and Utilities Cloud Questions]

An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up

the Advanced Rule on the Order with the Entity Filter type ''Qualification.'' The filter selects the accounts

with the condition CreatedDate < 365 days.

Which scenario should be executed during the testing phase?

ATest the product eligibility: The product will not be not available for accounts older that 365 days

BTest the account creation: Accounts older than 365 days will not be qualified for creation.

CTest the order creation: Order can't be created for the account older than 365 days.

DTest the account creation: Accounts younger than 365 days won't be qualified for creation.

Show Suggested Answer

Suggested Answer: A, B

In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType 'Business' are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType 'Consumer' are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.

This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

by Isaac at Sep 16, 2024, 01:18 AM

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2 months ago

Option C is the correct answer. The scenario should test the order creation, as the rule filters out accounts older than 365 days from being eligible for the order.

upvoted 0 times

Lisha

1 months ago

That makes sense. It's important to verify that the rule is working as intended to prevent orders from being created for accounts older than 365 days.

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