An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers
A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end
experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with
employee transformation.
What solution component of Energy and Utilities Cloud should be recommended and mapped to get them
started on the transformation journey?
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?
consultant has been tasked with gathering and aligning requirements fram a small group of key
stakeholders for an Energy and Utilities Cloud implementation.
Which approach would be most effective for eliciting business requirements from the small group of
stakeholders?
An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in
Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers
Melissia
1 months agoBrock
2 months agoGoldie
3 months agoJosefa
5 months agoDulce
6 months agoNan
6 months agoRima
7 months agoLaquanda
7 months agoArmanda
8 months agoGladys
8 months agoGoldie
8 months agoRamonita
9 months agoBarbra
9 months agoPaz
9 months agoCandra
10 months agoLawanda
10 months agoLisbeth
10 months agoSalome
11 months agoNobuko
11 months agoLou
11 months agoRolande
11 months agoBritt
11 months agoCassi
1 years agoDaniel
1 years agoLura
1 years agoCorrinne
1 years agoCheryl
1 years agoJennie
1 years agoKing
1 years agoBrent
1 years ago