Salesforce Exam CRT-101 Topic 7 Question 18 Discussion

Actual exam question for Salesforce's CRT-101 exam

Question #: 18
Topic #: 7

[All CRT-101 Questions]

The administrator at DreamHouse Realty added an email quick action to the Case page layout

and is unable to see the action on the case feed.

Which feature must be enabled to ensure the quick action will be displayed as expected?

AEmail Notifications

BEmail-to-Case

CEmail Alerts

DEmail Templates

Show Suggested Answer

Suggested Answer: B

by Stephane at May 04, 2022, 07:58 AM

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Jennifer

2 months ago

This question is making my head spin faster than a real estate agent on closing day. I'm just going to go with my gut and pick B. Wish me luck!

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Corinne

18 hours ago

I agree, B sounds like the feature that needs to be enabled.

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Johnna

6 days ago

I think B is the right choice.

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Brynn

15 days ago

Let's see if B was the correct answer.

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Twana

18 days ago

Good luck with your choice!

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Virgina

19 days ago

I'm going with C, it sounds more relevant.

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Haydee

22 days ago

I think B is the right choice.

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Scot

1 months ago

I'm not sure, but B seems like a good guess.

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Mica

1 months ago

I agree, B sounds like the most logical option.

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Huey

1 months ago

Good luck! I think B is the right choice.

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Lashanda

2 months ago

You know what they say, 'when in doubt, choose the option with the most buzzwords.' I'm going with C, Email Alerts. Sounds the most tech-y.

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Lettie

2 months ago

Hold up, did someone say 'quick action'? I'm all over that! Gotta be B, Email-to-Case, right?

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Ashton

1 months ago

I think you're right, it should be Email-to-Case.

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Shawna

2 months ago

Yes, you're correct! It's B, Email-to-Case.

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Cherry

2 months ago

I'm not sure, but I think Email-to-Case makes sense because it relates to emails and cases.

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Charlene

2 months ago

I agree with Dong. Enabling Email-to-Case should display the quick action.

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Shenika

2 months ago

I bet the IT team at DreamHouse Realty is wishing they had a real estate agent on staff right about now. This is a tough one!

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Dominque

24 days ago

A) Email Notifications

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Dalene

28 days ago

C) Email Alerts

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Nikita

1 months ago

B) Email-to-Case

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Dona

2 months ago

Hmm, this one's tricky. I'm leaning towards B, but I'm not 100% sure. Guess I'll have to do some more research on Email-to-Case.

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Dong

2 months ago

I think the answer is B) Email-to-Case.

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