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Salesforce CRT-101 Exam

Certification Provider: Salesforce
Exam Name: Prepare for your Administrator Certification Exam
Number of questions in our database: 248
Exam Version: Nov. 17, 2023
CRT-101 Exam Official Topics:
  • Topic 1: Identify the capabilities and implications of the sales process/ Describe capabilities and use cases for the approval process
  • Topic 2: Describe the capabilities and implications of data validation tools/ Describe the standard object architecture and relationship model
  • Topic 3: Describe the capabilities of the Salesforce Mobile App/ Describe the capabilities of lead automation tools and campaign management
  • Topic 4: Distinguish between the various UI features that an administrator controls/ Describe the capabilities of the Salesforce Communities
  • Topic 5: Describe the capabilities of activity management/ Identify use cases for AppExchange applications
  • Topic 6: Determine how to create and assign page layouts, record types/ Identify tools and use cases for managing data
  • Topic 7: Describe the impact of the sharing model on reports/ Understand the implications of activating, deactivating, or freezing a user
  • Topic 8: Describe the capabilities of custom report types/ Describe the capabilities of case management

Free Salesforce CRT-101 Exam Actual Questions

The questions for CRT-101 were last updated On Nov. 17, 2023

Question #1

What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist?

Choose 2 answers

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Correct Answer: B, D

Two data loss considerations when changing a custom field type from Text to Picklist are:

Assignment and escalation rules may be affected, because the values in the picklist may not match the values that were previously entered in the text field, and the rules may not trigger as expected.

Any list view based on the custom field is deleted, because the filter criteria for the list view may not be valid for the new field type, and the list view cannot be displayed. There will be no data loss with use of a global value set or auto updates to Visualforce references, because these are not related to changing a custom field type from Text to Picklist. Reference: https://help.salesforce.com/s/articleView?id=sf.fields_changing_type_considerations.htm&type=5


Question #2

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

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Question #3

Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs.

What are two considerations when installing a managed package in a sandbox?

Choose 2 answers.

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Correct Answer: B, D

Two considerations when installing a managed package in a sandbox are:

The installation link has to be modified to test.salesforce.com, because the default installation link points to login.salesforce.com which is for production orgs. To install a package in a sandbox org, the administrator has to replace login with test in the installation URL before clicking it.

The package will be removed any time the sandbox is refreshed, because refreshing a sandbox replaces its current data and metadata with those from its source org. If the source org does not have the package installed, then the sandbox will lose it after refresh. Any metadata changes to the package do not have to be recreated in production, because they are preserved during upgrades unless overwritten by the package developer. Install for Admins Only is not the only install option available; there are also Install for All Users and Install for Specific Profiles options. Reference: https://help.salesforce.com/s/articleView?id=sf.distribution_installing_packages.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.data_sandbox_implementation_tips.htm&type=5


Question #4

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

Reveal Solution Hide Solution

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