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Salesforce CRT-101 Exam Questions

Exam Name: Prepare for your Administrator Certification Exam
Exam Code: CRT-101
Related Certification(s): Salesforce Certified Administrator Certification
Certification Provider: Salesforce
Number of CRT-101 practice questions in our database: 248 (updated: Aug. 29, 2024)
Expected CRT-101 Exam Topics, as suggested by Salesforce :
  • Topic 1: Identify the capabilities and implications of the sales process/ Describe capabilities and use cases for the approval process
  • Topic 2: Describe the capabilities and implications of data validation tools/ Describe the standard object architecture and relationship model
  • Topic 3: Describe the capabilities of the Salesforce Mobile App/ Describe the capabilities of lead automation tools and campaign management
  • Topic 4: Distinguish between the various UI features that an administrator controls/ Describe the capabilities of the Salesforce Communities
  • Topic 5: Describe the capabilities of activity management/ Identify use cases for AppExchange applications
  • Topic 6: Determine how to create and assign page layouts, record types/ Identify tools and use cases for managing data
  • Topic 7: Describe the impact of the sharing model on reports/ Understand the implications of activating, deactivating, or freezing a user
  • Topic 8: Describe the capabilities of custom report types/ Describe the capabilities of case management
Disscuss Salesforce CRT-101 Topics, Questions or Ask Anything Related
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Lonna

11 days ago
Thanks to Pass4Success practice questions, I was able to pass the Salesforce Administrator Certification Exam. The exam covered topics such as data validation tools and standard object architecture. One question that I found tricky was about the capabilities and implications of the sales process, which required a solid understanding of how to manage leads and opportunities in Salesforce.
upvoted 0 times
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Ira

1 months ago
My exam experience was successful as I passed the Salesforce Administrator Certification Exam using Pass4Success practice questions. The exam included questions on the standard object architecture and relationship model. One question that challenged me was about the capabilities and use cases for the approval process, which required a thorough understanding of how to automate business processes in Salesforce.
upvoted 0 times
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Desmond

1 months ago
Successfully cleared the Salesforce Admin exam! Lots of questions on data management and validation rules. Prepare for scenarios where you need to choose the right data import tool or create complex validation rules. Review field types and their limitations. Grateful to Pass4Success for their relevant practice material that made my preparation efficient!
upvoted 0 times
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Isreal

2 months ago
Just passed the Salesforce Admin exam! Big thanks to Pass4Success for their spot-on practice questions. Key tip: Focus on data management. Expect scenario-based questions on importing/exporting data and maintaining data quality. Make sure you understand the different tools available for these tasks. Good luck to future test-takers!
upvoted 0 times
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France

2 months ago
I recently passed the Salesforce Administrator Certification Exam with the help of Pass4Success practice questions. The exam covered topics such as the sales process and approval process. One question that stood out to me was related to the implications of data validation tools, which required a deep understanding of how to ensure data accuracy within Salesforce.
upvoted 0 times
...

Jutta

3 months ago
Aced the Salesforce Admin certification! The exam had tricky questions on report types and dashboard components. Be ready to identify which report type to use for specific scenarios. Brush up on dashboard chart selection based on data requirements. Pass4Success's exam prep was a lifesaver, covering all these topics comprehensively!
upvoted 0 times
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Mitzie

5 months ago
Just passed the Salesforce Admin exam! Watch out for questions on security and access controls. Expect scenario-based problems about profile permissions and sharing rules. Study the different levels of data access thoroughly. Big thanks to Pass4Success for their spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Free Salesforce CRT-101 Exam Actual Questions

Note: Premium Questions for CRT-101 were last updated On Aug. 29, 2024 (see below)

Question #1

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

Reveal Solution Hide Solution
Correct Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


Question #2

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

Reveal Solution Hide Solution
Correct Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5


Question #3

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

Reveal Solution Hide Solution
Correct Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


Question #4

Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.

Which two options should be added to the Lightning record pages to achieve this?

Choose 2 answers

Reveal Solution Hide Solution
Correct Answer: A, D

Two options that should be added to Lightning record pages to make sales reps aware when they are speaking with high-profile customers are:

Custom Component, which can display a custom message or icon on the record page based on certain criteria such as account rating or industry. For example, an administrator can create a custom Lightning Web Component that shows a star icon on account record pages if account rating is Hot or Warm.

Component Visibility Filter, which can control when a component is visible on a record page based on field values of that record. For example, an administrator can add a component visibility filter to an existing component such as Path or Highlights Panel that makes it visible only if account rating is Hot or Warm. Highlight Panel, Action and Recommendations, and Rich Text Area are not options that can be used to make sales reps aware when they are speaking with high-profile customers. Reference: https://developer.salesforce.com/docs/component-library/documentation/en/lwc/lwc.create_components https://help.salesforce.com/s/articleView?id=sf.dynamic_forms_component_visibility.htm&type=5


Question #5

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

Reveal Solution Hide Solution
Correct Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


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