Salesforce Certified Business Analyst (BA-201) Exam - Topic 4 Question 54 Discussion

Actual exam question for Salesforce's Salesforce Certified Business Analyst (BA-201) exam

Question #: 54
Topic #: 4

[All Salesforce Certified Business Analyst (BA-201) Questions]

After completing the most recent sprint, a key stakeholder reached out to the business analyst (BA) with some feedback about the Opportunity reporting functionality shown in the QA org during the sprint demo.

* The stakeholder was Impressed with how easy it was to create reports about their Opportunity data.

* The stakeholder noticed a misspelled column name in the Opportunity Funnel report.

* The stakeholder wants to add five additional fields to the Opportunity Funnel report.

Which actions should the BA take?

AThank them for their feedback, update the misspelled column name in the QA org, and log an enhancement for the five additional fields.

BThank them for their feedback, log a bug for the misspelled column name, and add the five new fields to the report in the QA org.

CThank them for their feedback, log a bug for the misspelled column name, and log an enhancement for the five additional fields.

Show Suggested Answer

Suggested Answer: C

According to the Salesforce Business Analyst Certification Prep, the business analyst's role in user acceptance is to facilitate the feedback loop between the development team and the business stakeholders1.The BA should log any issues or change requests that are identified during the UAT sessions and prioritize them according to the project scope and timeline1.A misspelled column name is a minor defect that should be logged as a bug and fixed before the release2.Adding five additional fields to the report is a new requirement that should be logged as an enhancement and evaluated for the next sprint or release3.The BA should thank the stakeholder for their feedback and communicate the status of their requests1.Reference:Salesforce Certified Business Analyst Exam Questions,Salesforce Business Analyst Certification Practice Quiz and Sample Questions,Explore User Acceptance Unit

by Noah at Nov 19, 2024, 08:32 AM

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Karl

5 months ago

Totally agree with option C, covers all bases!

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Kara

5 months ago

Wait, why not just fix the typo in the QA org directly?

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Sina

5 months ago

Adding those fields is a must!

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Sophia

5 months ago

I think logging a bug is the right move for the misspelling.

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Pok

6 months ago

Sounds like a solid plan to fix that typo!

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Devora

6 months ago

I vaguely recall that we should always thank stakeholders for feedback, but I’m not clear on the difference between logging a bug and just updating the report directly.

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Cheryl

6 months ago

I feel like option C is the safest choice. It covers both the bug and the enhancement, but I’m a bit confused about whether we should fix the misspelling right away or just log it.

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Lashawna

6 months ago

I think we practiced a similar question where we had to decide between logging enhancements and bugs. I feel like logging a bug for the misspelling makes sense, but what about the new fields?

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Hyman

6 months ago

I remember we discussed the importance of logging bugs for any errors, like the misspelled column name. But I'm not sure if we should fix it directly in QA or log it first.

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Aliza

6 months ago

I think I'd lean towards option B. Updating the report in the QA org directly seems like the fastest way to address the stakeholder's needs.

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Eric

6 months ago

Option C looks good to me. Logging a bug for the misspelled column and an enhancement for the additional fields is the safest way to handle this feedback.

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Corinne

6 months ago

Hmm, I'm a bit unsure here. Should we log a bug for the misspelled column or just update it? And do we need to add the new fields in the QA org right away or just log an enhancement?

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German

7 months ago

This seems straightforward - I'd go with option A. Updating the misspelled column and logging an enhancement for the additional fields is the right approach.

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Simona

1 year ago

I'd go with C. Gotta make sure that misspelled column gets corrected, and the five new fields are a separate enhancement that needs to be logged. Can't just start adding stuff willy-nilly, ya know?

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Frank

1 year ago

Haha, can't believe the stakeholder noticed a typo. I bet the dev team is kicking themselves over that one. Anyway, option C seems like the way to go - get that bug fixed and log the enhancement request.

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Danica

1 year ago

The BA should definitely make sure to address both the bug and the enhancement request.

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Rasheeda

1 year ago

Agreed, fixing the typo and adding the new fields will make a big difference for the stakeholder.

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Jame

1 year ago

Definitely, option C covers all the bases for addressing the feedback.

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Jolanda

1 year ago

Yeah, it's always the little things that catch people's attention.

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Melina

1 year ago

Hmm, I'm torn between B and C. Logging a bug for the misspelling makes sense, but I'm not sure if the five new fields should be added directly to the QA org or if that should be an enhancement. Tough call!

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Donte

1 year ago

C) Thank them for their feedback, log a bug for the misspelled column name, and log an enhancement for the five additional fields.

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Katy

1 year ago

B) Thank them for their feedback, log a bug for the misspelled column name, and add the five new fields to the report in the QA org.

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Corinne

1 year ago

Great catch on that misspelled column name! Definitely need to log that as a bug. And the five additional fields seem like a good enhancement to request.

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