Salesforce ARC-801 Exam - Topic 7 Question 45 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 45
Topic #: 7

Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to createdashboards that its partners can view within the community.

Which Experience Cloud license should the Solution Architect recommend?

ASales Cloud license

BService Cloud license

CPartner Community license

DCustomer Community Plus license

Show Suggested Answer

Suggested Answer: B

This type of license allowsexternal users to access standard Salesforce objects such as accounts, contacts, leads, opportunities, and cases.It also enables them to collaborate with UCemployees and other partners on joint sales and service processes34.

by Jennie at Jan 24, 2025, 11:19 PM

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Virgina

3 months ago

I’m surprised they didn’t consider the Customer Community Plus license!

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Margarett

3 months ago

Service Cloud might be a better option for case management.

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Ilona

3 months ago

Wait, can they really track opportunities with that license?

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Delila

4 months ago

Totally agree, it allows for case tracking and dashboards!

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Judy

4 months ago

I think the Partner Community license is the best fit for this.

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Apolonia

4 months ago

I’m a bit confused about the differences, but I feel like the dashboards requirement leans towards the Partner Community license.

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Emily

4 months ago

This question feels familiar; I practiced one where we had to choose between different community licenses. I think the Service Cloud license wouldn’t fit here.

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Katheryn

4 months ago

I’m not entirely sure, but I remember something about the Customer Community Plus license being more focused on customers rather than partners.

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Garry

5 months ago

I think the Partner Community license might be the right choice since it’s designed for partners to access cases and opportunities.

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Tomas

5 months ago

Okay, I've got this. The Partner Community license is designed specifically for partner-facing communities, which is exactly what NTO is looking for. I'm confident that's the right choice.

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Elfriede

5 months ago

I'm a bit confused. The question mentions Experience Cloud, but the options are all different types of Community licenses. I'll need to review my notes on the different Experience Cloud options.

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Eugene

5 months ago

The key here is that NTO wants its partners to be able to log and view cases, as well as track opportunities. That sounds like a Service Cloud use case to me.

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Sang

5 months ago

Hmm, I'm not sure about this one. The question mentions dashboards, so I'm wondering if the Customer Community Plus license might be a better option.

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Tarra

5 months ago

This question seems straightforward. I think the Partner Community license is the best fit based on the requirements.

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Norah

10 months ago

I bet the Solution Architect is just itching to upsell NTO to the full-blown Service Cloud license. Gotta love those sales tactics!

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Theodora

9 months ago

C) Partner Community license

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Dyan

9 months ago

B) Service Cloud license

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Edgar

9 months ago

A) Sales Cloud license

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Fallon

10 months ago

I'm going with the Partner Community license. It's the most tailored solution for NTO's specific requirements. Any other choice would be overkill.

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Alonzo

10 months ago

Haha, the Solution Architect better not recommend the Sales Cloud license! That's for internal users, not partners. What a rookie mistake that would be.

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Karl

10 months ago

C) Partner Community license

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King

10 months ago

A) Sales Cloud license

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Janessa

11 months ago

I'm torn between the Partner Community and Customer Community Plus licenses. Both seem to have the features NTO needs, but the Partner Community might be more cost-effective.

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Chantell

11 months ago

I'm not sure, but I think the Customer Community Plus license could also work for creating dashboards within the community.

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Lauran

11 months ago

The Partner Community license seems like the best fit here. It's designed specifically for external users like partners to access cases and opportunities.

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Denny

11 months ago

I agree with Roy. The Partner Community license would be the best option for NTO's requirements.

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Roy

11 months ago

I think the Solution Architect should recommend the Partner Community license.

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