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Salesforce Exam ARC-801 Topic 5 Question 22 Discussion

Actual exam question for Salesforce's ARC-801 exam
Question #: 22
Topic #: 5
[All ARC-801 Questions]

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.

Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

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Suggested Answer: B

This type of license allowsexternal users to access standard Salesforce objects such as accounts, contacts, leads, opportunities, and cases.It also enables them to collaborate with UCemployees and other partners on joint sales and service processes34.


by Ettie at Mar 15, 2024, 02:06 PM

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Elliot
10 months ago
That's a good point, but Partner Community licenses would still be more focused on collaboration with external partners.
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Shannon
10 months ago
I think providing Sales Cloud licenses and Service Cloud licenses would offer the most comprehensive solution for UC's needs.
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Rachael
10 months ago
The Partner Community licenses are definitely the solution that aligns best with UC's business model and collaboration needs. It's like a perfect fit, peanut butter and jelly style.
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Lashandra
9 months ago
B) Grant access to resellers and partners by providing Partner Community licenses.
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Cortney
9 months ago
A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
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Noel
10 months ago
I see your point, but Partner Community licenses are specifically designed for collaboration with external partners.
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Margret
10 months ago
Ha! Imagine trying to use Sales Cloud licenses for your resellers. Talk about overkill. Partner Community is the way to go, no doubt.
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Janna
10 months ago
Hmm, I'm not sure about the Customer Community licenses. Aren't those more for direct-to-consumer interactions? The Partner Community seems like a better fit here.
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Roosevelt
10 months ago
B) Grant access to resellers and partners by providing Partner Community licenses.
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Alba
10 months ago
A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
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Vincenza
10 months ago
But wouldn't Customer Community licenses also work for UC employees, resellers, and service partners?
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Elliot
10 months ago
I agree with Noel, Partner Community licenses would be perfect for better collaboration.
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Noel
11 months ago
I think the best option is to provide Partner Community licenses.
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Sherman
11 months ago
I agree, the Partner Community licenses are the way to go. It'll provide the necessary visibility and communication tools for the indirect sales and service processes.
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Johnetta
10 months ago
B) Grant access to resellers and partners by providing Partner Community licenses.
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Carla
10 months ago
A) Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
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Becky
10 months ago
User 2
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Huey
11 months ago
User 1
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Vesta
11 months ago
I think Customer Community Plus licenses would provide the required visibility for UC employees, resellers, and service partners.
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Rosamond
11 months ago
I believe Customer Community licenses would be a better option for UC.
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Jade
12 months ago
The Partner Community licenses seem like the best solution to facilitate collaboration between UC, resellers, and service partners. It's designed specifically for this use case.
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Thurman
12 months ago
I agree with Sam. Partner Community licenses would be best for collaboration.
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Hildred
1 years ago
I think the solution architect should recommend providing Partner Community licenses.
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