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Salesforce ARC-801 Exam - Topic 5 Question 14 Discussion

Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendorsusing Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?Choose 2 answers
A) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today? and C) Do partners need to do complex configurations or create their special pricing?
B) Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
D) What do we need to invest in order to build the channel and where does that investment come from?

Salesforce ARC-801 Exam - Topic 5 Question 14 Discussion

Actual exam question for Salesforce's ARC-801 exam
Question #: 14
Topic #: 5
[All ARC-801 Questions]

Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.

The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendorsusing Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.

What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: A, C

The CPQ B2B Commerce Cloud Connector is an unmanaged package from Salesforce Labs that allows B2B Commerce and CPQ customers to configure or customize functionality12.It syncs products, pricing, quote requests, and orders in both clouds12.

For supporting kits in the B2B Commerce Storefront, they need to create equivalent bundle products on the CPQ side3.A kit is a product that contains other products as components3.A bundle is a product that has one or more options that can be added or removed by a user4.The connector maps kits to bundles using a custom field called Kit ID on both objects3.

On the CPQ 826 Commerce Connector, the default mapping of tiered pricing in 826 Commerce is to Discount Schedules in CPQ5.Tiered pricing lets you set different prices for different quantities of a product5. Discount schedules let you apply discounts based on quantity or amount ranges for a product.The connector maps tiered prices to discount schedules using a custom field called Tiered Price ID on both objects5.


by Rolande at Oct 03, 2023, 03:57 PM

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Vashti
6 months ago
Wait, are we sure partners want to use CPQ at all?
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Melda
7 months ago
D is a must-have for planning resources!
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Margarett
7 months ago
C seems important, but do partners really need complex pricing?
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Miles
7 months ago
Totally agree, B is crucial too!
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Billi
7 months ago
A is a solid question to start with.
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Lakeesha
7 months ago
I feel like option D is a bit off-topic. We should focus more on the operational aspects rather than just the investment side.
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Cordell
8 months ago
Option C seems important too, especially if partners need to customize pricing or configurations. That could really affect how we set things up.
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Sherman
8 months ago
I'm not sure if option B is the right choice. I remember something about co-selling, but I can't recall how it directly impacts the decision for partners.
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Leota
8 months ago
I think option A makes sense because understanding how partners interact with customers through B2B Commerce could clarify their needs.
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Joesph
8 months ago
This seems straightforward to me. The key is figuring out if the partners will be using the same tools and processes as the direct Sales team, or if they need something tailored for their needs. The questions about co-selling versus selling to partners, and whether they need complex configurations, should give a good sense of that.
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Phung
8 months ago
Okay, I've got a strategy here. I'd start by asking about the investment needed to build out this new channel for the partners. That will help determine the scope and complexity of what they're trying to do. And then the question about whether partners need special capabilities like CPQ is key to evaluating the right Salesforce solution.
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Lashon
8 months ago
Hmm, this one's a bit tricky. I'm not sure if the direct Sales team is co-selling with partners or just selling to them. That seems like a critical piece of information to understand the channel model and how to best support the partners.
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Cherilyn
8 months ago
I think the key here is understanding the different use cases and requirements for the partners versus the end customers. The questions about whether partners need complex configurations or special pricing, and whether they'll be selling to the same customers as the B2B Commerce tool, are really important to figure out.
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Chana
8 months ago
Okay, let's see. I'm pretty sure the old workflow rules are still active, so I'll go with option A.
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Carlton
8 months ago
Hmm, this looks like a straightforward configuration task. I think the key is to identify the two options that will automate the currency exchange rate process as specified in the question.
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Adelina
8 months ago
This seems like a straightforward question about testing different ad creatives. I think the randomized control trial approach would be the best way to minimize CPM impact while still getting reliable results.
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Lorrine
1 year ago
I hope the CIO has a good sense of humor, because if the partners start playing around with the CPQ tool, they might end up creating some 'special pricing' that's more like a bad stand-up comedy routine.
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Tyra
1 year ago
I'd be curious to know if the partners are looking to do some funky voodoo magic with the CPQ tool. If so, the CIO might want to make sure the Experience Cloud can handle their dark arts without crashing the whole system.
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Berry
12 months ago
B) Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
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Margurite
12 months ago
C) Do partners need to do complex configurations or create their special pricing?
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Pearline
12 months ago
A) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?
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Lashawnda
1 year ago
Ah, the classic 'do partners sell to our customers or to themselves' question. I wonder if the CIO has considered the possibility of a partner-to-partner sale model. That could add a whole new layer of complexity. And don't forget the obligatory 'what's the budget?' question.
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Elza
1 year ago
The question about the investment needed to build the channel is crucial. The CIO needs to consider where that investment will come from and what it will entail. The direct sales team's request to expose their Revenue Cloud capabilities to partners is a valid one.
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Yan
1 year ago
I think the key questions are whether partners need to do complex configurations and if they'll be selling to the same customers as the B2B Commerce tool. The CIO's idea of exposing CPQ capabilities through Experience Cloud sounds promising.
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Tamekia
12 months ago
C) Do partners need to do complex configurations or create their special pricing?
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Cristy
12 months ago
I agree, those are important questions to consider. The CIO's idea of using Experience Cloud for CPQ capabilities seems like a good solution.
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Raylene
1 year ago
A) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?
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James
1 year ago
C) Do partners need to do complex configurations or create their special pricing?
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Mabelle
1 year ago
A) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?
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Kathrine
1 year ago
Also, we need to know if partners need to do complex configurations or create special pricing.
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Ayesha
1 year ago
Yes, that's important to ensure a smooth transition for partners.
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Catrice
1 year ago
I think we should consider if partners will be using CPQ to sell to our customers.
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