Salesforce Exam ARC-801 Topic 5 Question 14 Discussion

Actual exam question for Salesforce's ARC-801 exam

Question #: 14
Topic #: 5

Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.

The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendorsusing Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.

What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?

Choose 2 answers

AWill partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?

BDoes the direct Sales team co-sell with partners or sell to partners in this new channel model?

CDo partners need to do complex configurations or create their special pricing?

DWhat do we need to invest in order to build the channel and where does that investment come from?

Show Suggested Answer

Suggested Answer: A, C

The CPQ B2B Commerce Cloud Connector is an unmanaged package from Salesforce Labs that allows B2B Commerce and CPQ customers to configure or customize functionality12.It syncs products, pricing, quote requests, and orders in both clouds12.

For supporting kits in the B2B Commerce Storefront, they need to create equivalent bundle products on the CPQ side3.A kit is a product that contains other products as components3.A bundle is a product that has one or more options that can be added or removed by a user4.The connector maps kits to bundles using a custom field called Kit ID on both objects3.

On the CPQ 826 Commerce Connector, the default mapping of tiered pricing in 826 Commerce is to Discount Schedules in CPQ5.Tiered pricing lets you set different prices for different quantities of a product5. Discount schedules let you apply discounts based on quantity or amount ranges for a product.The connector maps tiered prices to discount schedules using a custom field called Tiered Price ID on both objects5.

by Rolande at Oct 03, 2023, 03:57 PM

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Lorrine

24 days ago

I hope the CIO has a good sense of humor, because if the partners start playing around with the CPQ tool, they might end up creating some 'special pricing' that's more like a bad stand-up comedy routine.

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Tyra

25 days ago

I'd be curious to know if the partners are looking to do some funky voodoo magic with the CPQ tool. If so, the CIO might want to make sure the Experience Cloud can handle their dark arts without crashing the whole system.

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Margurite

5 days ago

C) Do partners need to do complex configurations or create their special pricing?

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Pearline

6 days ago

A) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?

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Lashawnda

1 months ago

Ah, the classic 'do partners sell to our customers or to themselves' question. I wonder if the CIO has considered the possibility of a partner-to-partner sale model. That could add a whole new layer of complexity. And don't forget the obligatory 'what's the budget?' question.

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Elza

1 months ago

The question about the investment needed to build the channel is crucial. The CIO needs to consider where that investment will come from and what it will entail. The direct sales team's request to expose their Revenue Cloud capabilities to partners is a valid one.

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Yan

1 months ago

I think the key questions are whether partners need to do complex configurations and if they'll be selling to the same customers as the B2B Commerce tool. The CIO's idea of exposing CPQ capabilities through Experience Cloud sounds promising.

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Tamekia

4 days ago

C) Do partners need to do complex configurations or create their special pricing?

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Cristy

6 days ago

I agree, those are important questions to consider. The CIO's idea of using Experience Cloud for CPQ capabilities seems like a good solution.

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Raylene

14 days ago

A) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?

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James

21 days ago

C) Do partners need to do complex configurations or create their special pricing?

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Mabelle

1 months ago

A) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?

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Kathrine

2 months ago

Also, we need to know if partners need to do complex configurations or create special pricing.

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Ayesha

2 months ago

Yes, that's important to ensure a smooth transition for partners.

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Catrice

2 months ago

I think we should consider if partners will be using CPQ to sell to our customers.

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