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Salesforce ANC-201 Exam - Topic 5 Question 71 Discussion

CRM Analytics users at Cloud Kicks are granted access to an app with specific dashboards. When trying to download a specific widget, they are unable to do so.
C) The permission set for the users is missing the download data permission.
A) The users have access to the dashboard but not the dataset.
B) The dashboard has been created for internal use and the users have a view only license.

Salesforce ANC-201 Exam - Topic 5 Question 71 Discussion

Actual exam question for Salesforce's ANC-201 exam
Question #: 71
Topic #: 5
[All ANC-201 Questions]

CRM Analytics users at Cloud Kicks are granted access to an app with specific dashboards. When trying to download a specific widget, they are unable to do so.

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Suggested Answer: C

In CRM Analytics, even if users are granted access to view an app and its dashboards, their ability to download data is controlled by permissions assigned via permission sets. Specifically, users need the 'Download Data' permission to download data from widgets or dashboards. If this permission is missing from their permission set, they will be unable to download the specific widget, even though they can view the data.


by Phillip at May 12, 2026, 01:02 AM

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Glenna
27 days ago
I remember something about permissions being crucial for downloading data, so option C seems likely.
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