Free Salesforce CRT-251 Exam Dumps and CRT-251 Exam Questions

Question No: 11

MultipleChoice

Cloud Kicks needs to quickly look up Contacts, Accounts, and Opportunities and easily log calls. The team wants access to customer information while out of the office, and without an internet connection, because of limited coverage in certain geographic areas.

Which two steps should the consultant take to create a solution?

Choose 2 answers

Options

AEnable caching and Offline Edit

BEnable Mobile SDK

CEnable Salesforce Inbox

DSalesforce mobile app

Question No: 12

MultipleChoice

At Universal Containers, credit for revenue generated on an Opportunity may be shared among several sales reps. When product support reps are involved in a deal, they should receive a credit of 50% of the revenue.

What should the consultant consider when designing a revenue sharing solution?

Options

ARevenue splits are required in order to use overlay splits.

BSplits can be assigned to any user with the appropriate profile.

CEnabling opportunity splits creates a split record for every Opportunity.

DOverlay splits allocated on an Opportunity must total 100%.

Question No: 13

MultipleChoice

A consultant is preparing for a Sales Cloud deployment at Universal Containers.

Which two best practices should the consultant follow to make user training effective?

Choose 2 answers

Options

AChoose one training modality to simplify the user experience.

BConduct hands-on training for users in production.

CProvide user training based on relevant business scenarios.

DInclude a user training milestone in the implementation plan.

Question No: 14

MultipleChoice

Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director wants a detailed roll-up forecast for territories to be provided.

Which two recommendations should the consultant make?

Choose 2 answers

Options

AAssign a forecast manager to a territory.

BInclude the forecast manager field on the territory page layout.

CCreate Apex class code to roll up forecast details for a territory.

DInclude the formula field in the territory page layout.

Question No: 15

MultipleChoice

The Sales Director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the account already exists prior to creating a new Account.

Which organization-wide default should the consultant recommend?

Options

ASet Account and Opportunity to private.

BSet Account to public read only, and Opportunity to public read only.

CSet Account to public read only, and Opportunity to controlled by parent.

DSet Account to public read only, and Opportunity to private.

Question No: 16

MultipleChoice

Sometimes sales reps need to create Contacts without Accounts based on business processes.

What is a consideration for Contacts that are created without Accounts?

Options

AContacts without Accounts are shared through the Role Hierarchy.

BContacts without Accounts are private and only the owner and admin can view them.

CContacts without Accounts need to be shared through Sharing Rules.

DContacts without Accounts need to be manually shared.

Question No: 17

MultipleChoice

Cloud Kicks has enabled Quotas in collaborative forecasts.

In which three ways can Quotas be managed for all users in the forecast hierarchy?

Choose 3 answers

Options

AInsert Quotas using API.

BAdd/update Quotas using the Data Import Wizard.

CAdd/update Quotas using DataLoader.

DConfigure Forecast Quotas.

EConfigure Forecast Settings.

Question No: 18

MultipleChoice

Universal Containers allows its sales representatives to negotiate up to a 5% discount for their opportunities. Discounts greater than 5% must be sent to their Regional Sales Manager (RSM) to approval. Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.

Which approach would satisfy these requirements?

Options

AConfigure an approval process for the RSM and a workflow rule for the RVP.

BCreate two approval processes, one for the RSM and one for the RVP.

CCreate the two-step approval process for the RSM and RVP as approvers.

DConfigure a workflow approval task and email to notify the RSM and RVP.

Question No: 19

MultipleChoice

Universal Containers wants to measure revenue based on when individual Products are sold.

What should a Consultant implement to meet this requirement?

Options

AForecasting by Order Amount

BForecasting by Opportunity Amount

CForecasting by Product Dates

DForecasting by Schedule Date

Question No: 20

MultipleChoice

Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products.

What should a consultant recommend to support selling the two product lines?

Options

ACreate one page layout, two sales processes, and validation rules to capture relevant opportunity information.

BCreate two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type.

CCreate two sales processes and two page layouts; assign them to two different opportunity record types for each product line.

DCreate two page layouts and two sales processes; assign them to the respective product lines to collect relevant information.