PMI-ACP Exam - Topic 6 Question 86 Discussion

Actual exam question for PMI's PMI-ACP exam

Question #: 86
Topic #: 6

A product that recently went to market is receiving a great deal of attention from upper management who expresses interest by directly emailing and calling the developer team. The team expresses frustration during a standup.

What should the Scrum Master do?

AAsk the product owner how upper management's comments can be redirected.

BDirect the developer team to ignore the phone calls and emails.

CAsk the product owner to enter the requests into the product backlog as high priority.

DPersonally respond to upper management's phone calls and emails.

Show Suggested Answer

Suggested Answer: C

by Delsie at Sep 09, 2024, 10:51 PM

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Gilbert

3 months ago

Surprised that upper management is so hands-on! Isn't that a bit unusual?

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Lizette

3 months ago

Wait, why would we prioritize upper management's requests over the team's workload?

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Felice

3 months ago

Option A could work too, redirecting might ease the tension.

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Angella

4 months ago

Totally agree with C, gotta keep things organized.

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Tamar

4 months ago

I think option C makes the most sense. Prioritize those requests!

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Chauncey

4 months ago

I recall that responding directly to management might undermine the product owner’s role, so I’d lean away from option D.

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Magda

4 months ago

I feel like prioritizing the requests in the backlog could help, but I'm not entirely sure if that’s the right move either.

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Azalee

4 months ago

I think we practiced a question like this where ignoring management's requests could lead to more frustration. So, option B seems risky.

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Barb

5 months ago

I remember we discussed how important it is for the Scrum Master to facilitate communication, but I'm not sure if redirecting upper management is the best approach.

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Glory

5 months ago

Alright, let's do this! I'm feeling pretty confident about this question. I think option A is the way to go - get the product owner to manage that communication and keep the team focused.

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Gearldine

5 months ago

Oof, this is a tough one. I don't want to just ignore the upper management, but I also don't want to disrupt the team's workflow. Hmm, maybe option C would be the best approach?

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Tyra

5 months ago

Ah, I see what they're getting at here. Gotta love those pesky upper management requests! I'd probably go with option A - get the product owner involved to handle that communication.

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Kallie

5 months ago

Okay, this is a good one. I think the key is to find a way to manage the upper management's interest without disrupting the team's process. Let me think through the options...

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Noemi

5 months ago

Hmm, this seems like a tricky situation. I'll need to carefully consider the options and how they might impact the team's workflow and the product owner's responsibilities.

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Cruz

5 months ago

Hmm, I'm a bit confused on this one. I know Byzantine Fault Tolerance is an important concept, but I'm not sure if it's strictly tied to Proof of Work. I'll need to review my notes to be sure.

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Ty

9 months ago

Ah, the joys of being a Scrum Master. Juggling upper management's demands and the dev team's frustrations - it's like being a circus performer, but without the cool costumes.

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Markus

9 months ago

C is the way to go. Putting the requests into the product backlog as high priority ensures they get addressed, and the team can work on them in a structured manner. After all, the Scrum Master isn't there to play telephone tag with upper management.

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Whitney

8 months ago

D) Personally respond to upper management's phone calls and emails.

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Peggy

8 months ago

C) That's a good point. It's important to prioritize tasks properly.

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Rossana

8 months ago

A) Ask the product owner how upper management's comments can be redirected.

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Wade

9 months ago

C) Ask the product owner to enter the requests into the product backlog as high priority.

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Eladia

10 months ago

Option B seems like a bad idea. Ignoring the phone calls and emails from upper management could backfire and create more problems. The Scrum Master needs to address this proactively.

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Jose

8 months ago

C: I think we should talk to the Scrum Master about how to handle this situation.

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Yuette

8 months ago

B: Yeah, that could make things worse. We need to find a better solution.

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Ocie

8 months ago

A: We can't just ignore the calls and emails from upper management.

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Lamar

10 months ago

I'm leaning towards D. The Scrum Master should personally respond to upper management's phone calls and emails. This way, they can manage the expectations and communicate the team's progress directly.

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Reynalda

9 months ago

D) Personally respond to upper management's phone calls and emails.

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Lemuel

9 months ago

B) Direct the developer team to ignore the phone calls and emails.

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Denise

10 months ago

C) Ask the product owner to enter the requests into the product backlog as high priority.

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Alyce

10 months ago

A) Ask the product owner how upper management's comments can be redirected.

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Derrick

11 months ago

I think ignoring the phone calls and emails is not a good idea. It's better to address the requests and find a way to manage the communication effectively.

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Kanisha

11 months ago

I think the correct answer is C. The Scrum Master should ask the product owner to prioritize the requests from upper management in the product backlog. This ensures transparency and a formal process for handling the requests.

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