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PeopleCert Exam ITIL-4-Foundation Topic 9 Question 97 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 97
Topic #: 9
[All ITIL-4-Foundation Questions]

Which service value chain activity deals with the purchase of new products?

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Suggested Answer: C

A known error is a problem that has been analysed but not resolved1.This means that the root cause of the problem has been identified, but a permanent solution has not been implemented yet2.A known error can be recorded in a known error database (KEDB) and linked to related incidents and problems3.Reference:ITIL Foundation - ITIL 4 Edition, page 15;ITIL 4 -- A Pocket Guide, page 35;ITIL 4 Practice Guide: Problem Management, page 8.


by Alpha at Sep 19, 2024, 03:32 AM

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Anglea
15 days ago
Definitely B) Obtain/build. Unless we're talking about, like, obtaining a new coffee machine for the break room. Then it might be A) Engage.
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Wilson
17 days ago
Haha, I'm going with B) Obtain/build. Who else would be in charge of bringing new stuff on board? The 'Engage' team?
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Mozell
1 months ago
C'mon, it's gotta be B) Obtain/build. Purchasing new products is literally what that step is all about!
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Cordie
18 days ago
Obtain/build seems like the obvious choice for purchasing new products. Let's go with that.
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Tamesha
29 days ago
I'm going with B) Obtain/build as well. It makes the most sense for that activity.
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Dominque
1 months ago
Yeah, I agree. Obtain/build is definitely the right choice for purchasing new products.
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Roxane
1 months ago
I think it's B) Obtain/build too. That's where you acquire new products.
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Nakisha
2 months ago
I think it's B) Obtain/build. That's where you bring in new products and services to your organization, right?
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Lashawn
28 days ago
That's right! B) Obtain/build is where you bring in new products and services to your organization.
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Abel
1 months ago
Yes, you're correct! B) Obtain/build is the service value chain activity that deals with the purchase of new products.
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Leah
2 months ago
I'm not sure, but I think it could also be A) Engage because engaging with suppliers is important for purchasing new products.
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Keneth
2 months ago
I agree with Viola, because obtaining or building new products makes sense for purchasing.
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Viola
2 months ago
I think it's B) Obtain/build
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