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Pegasystems Exam PEGAPCBA87V1 Topic 6 Question 37 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 37
Topic #: 6
[All PEGAPCBA87V1 Questions]

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?

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Suggested Answer: D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product


by Nilsa at Sep 07, 2024, 04:24 PM

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Leonor
2 months ago
Option A? Really? Changing the color palette? That's like putting lipstick on a pig - it's still the same mobile app underneath!
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Gwenn
2 months ago
I'd go with option C. Creating custom case types for CSRs sounds like a clear indication of needing distinct mobile app channels.
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Sunshine
2 months ago
Haha, option D is a trap! Supporting all mobile OS is a technical requirement, not a configuration for distinct mobile app channels.
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Vallie
1 months ago
C) CSRs can create other case type instances on the mobile app.
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Jamie
1 months ago
B) The mobile app customizes currency units and date/time format according to the location of the users.
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Deonna
1 months ago
A) Mobile app color palettes are different for users and CSRs.
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Darrin
3 months ago
Hmm, I'm not sure. Option B seems reasonable too, since customizing currency and date/time format could require different app configurations.
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Avery
2 months ago
True, it's a tough choice between A and B.
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Joye
2 months ago
But option B also makes sense, customizing currency and date/time format could be a factor.
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Alyce
2 months ago
I agree, having different color palettes for users and CSRs would require distinct mobile app channels.
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Tesha
3 months ago
I think option A is the correct one.
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Claribel
3 months ago
I think both A and C could require distinct mobile app channels, depending on the implementation.
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Bette
3 months ago
I disagree, I believe option C is the one that requires distinct mobile app channels.
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Eleni
3 months ago
I think option C is the correct answer. Creating different case types on the mobile app for CSRs requires configuring distinct channels.
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Linwood
2 months ago
D) The mobile app supports all mobile phone operating systems.
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Claudio
2 months ago
C) CSRs can create other case type instances on the mobile app.
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Lanie
2 months ago
B) The mobile app customizes currency units and date/time format according to the location of the users.
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Charlena
3 months ago
A) Mobile app color palettes are different for users and CSRs.
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Juliann
4 months ago
I think option A requires configuring distinct mobile app channels.
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