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Pegasystems PEGAPCBA87V1 Exam - Topic 6 Question 37 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 37
Topic #: 6
[All PEGAPCBA87V1 Questions]

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?

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Suggested Answer: D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product


by Nilsa at Sep 07, 2024, 04:24 PM

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Annmarie
4 months ago
Wait, does that really require distinct channels? Sounds odd.
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Regenia
4 months ago
I agree with A, it makes sense for branding!
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Tonette
4 months ago
Not sure about that, can’t they just use themes?
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Clement
4 months ago
Definitely, different color palettes mean separate channels.
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Berry
5 months ago
I think option A is the right choice.
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Loreen
5 months ago
I’m leaning towards option D, but I’m not confident. Supporting all operating systems seems more about compatibility than needing separate channels.
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Elly
5 months ago
Option C sounds like it could need distinct channels because CSRs have different functionalities compared to regular users. That feels familiar from our practice questions.
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Jamie
5 months ago
I remember discussing how location-based features like in option B usually don't need separate channels, but I could be mixing that up with another topic.
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Jerlene
5 months ago
I think option A might require distinct channels since the color palettes are different, but I'm not entirely sure if that alone is enough.
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Cassie
5 months ago
I feel pretty confident about this one. The fact that CSRs can create other case type instances on the mobile app suggests that the user and CSR experiences are quite different, which would likely require distinct mobile app channels. I'll go with option C.
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Minna
5 months ago
I'm a bit confused on this one. The options all seem to be about different mobile app features, but I'm not sure how they relate to configuring distinct channels. I'll need to think this through more carefully.
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Jonell
5 months ago
Alright, I've got an idea. If the mobile app needs to handle different currency units and date/time formats based on user location, that's likely going to require some distinct configuration for the user and CSR channels. I'll go with option B.
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Ma
5 months ago
Okay, let's see. I think the key here is to focus on the differences between the user and CSR experiences. That's probably the best way to identify the option that requires distinct mobile app channels.
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Iluminada
6 months ago
Hmm, this looks like a tricky one. I'll need to think carefully about the requirements and how they relate to configuring distinct mobile app channels.
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France
6 months ago
I think this might be a Modal Bottom Sheet since it doesn't allow interaction with the buttons underneath while it's displayed.
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Leonor
10 months ago
Option A? Really? Changing the color palette? That's like putting lipstick on a pig - it's still the same mobile app underneath!
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Gwenn
10 months ago
I'd go with option C. Creating custom case types for CSRs sounds like a clear indication of needing distinct mobile app channels.
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Sunshine
10 months ago
Haha, option D is a trap! Supporting all mobile OS is a technical requirement, not a configuration for distinct mobile app channels.
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Vallie
9 months ago
C) CSRs can create other case type instances on the mobile app.
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Jamie
9 months ago
B) The mobile app customizes currency units and date/time format according to the location of the users.
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Deonna
9 months ago
A) Mobile app color palettes are different for users and CSRs.
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Darrin
11 months ago
Hmm, I'm not sure. Option B seems reasonable too, since customizing currency and date/time format could require different app configurations.
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Avery
10 months ago
True, it's a tough choice between A and B.
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Joye
10 months ago
But option B also makes sense, customizing currency and date/time format could be a factor.
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Alyce
10 months ago
I agree, having different color palettes for users and CSRs would require distinct mobile app channels.
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Tesha
11 months ago
I think option A is the correct one.
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Claribel
11 months ago
I think both A and C could require distinct mobile app channels, depending on the implementation.
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Bette
11 months ago
I disagree, I believe option C is the one that requires distinct mobile app channels.
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Eleni
11 months ago
I think option C is the correct answer. Creating different case types on the mobile app for CSRs requires configuring distinct channels.
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Linwood
10 months ago
D) The mobile app supports all mobile phone operating systems.
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Claudio
10 months ago
C) CSRs can create other case type instances on the mobile app.
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Lanie
10 months ago
B) The mobile app customizes currency units and date/time format according to the location of the users.
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Charlena
11 months ago
A) Mobile app color palettes are different for users and CSRs.
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Juliann
11 months ago
I think option A requires configuring distinct mobile app channels.
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