Which two field types are specialized versions of the Query field type? (Choose Two)
How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?
This answer is correct because it adjusts the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline. The goal interval in the service level defines the desired time for completing a case or an assignment. If the goal interval is reached, an urgency value can be applied to increase the priority of the case or assignment and make it more visible in the work queue or work list. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 6: Service Levels)
How do you route an assignment so that any available member of the Finance department can perform the task?
it routes an assignment so that any available member of the Finance department can perform the task. A work queue is a shared list of assignments that can be accessed by multiple users who have the same role or skill. By routing the assignment to a work queue, you can ensure that any qualified user can pick up and complete the task. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 8: Routing)
An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)
These answers are correct because they prevent the accident claim case from resolving before all vehicle claims are resolved, as per the requirement. By adding each vehicle claim as a child case of the accident claim, you can create a case hierarchy that allows you to manage related cases together. By adding a wait step to the accident claim case, you can pause the parent case until all child cases reach a specific status, such as Resolved. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)
How do you route an assignment so that any available member of the Finance department can perform the task?
it routes an assignment so that any available member of the Finance department can perform the task. A work queue is a shared list of assignments that can be accessed by multiple users who have the same role or skill. By routing the assignment to a work queue, you can ensure that any qualified user can pick up and complete the task. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 8: Routing)
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