Your client is planning their next MLP release.
What three pillars are used to capture information for the release' (Choose Three)
The three pillars that are used to capture information for the release are personas and channels, data and interfaces, and micro journeys. Personas and channels define who uses the application and how they access it. Data and interfaces define what information is stored and displayed in the application. Micro journeys define how users achieve their goals and outcomes in the application. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81
Which two requirements ensure that valid data is used in a case? (Choose Two)
To ensure that valid data is used in a case, you need to make sure that the data fits the business logic and the data is the correct field type. The data fits the business logic means that the data conforms to the rules and constraints that define the business problem and solution. For example, you can use validations, calculations, and dependencies to ensure that the data fits the business logic. The data is the correct field type means that the data matches the expected format and structure of the field that stores or displays it. For example, you can use different types of fields and controls to ensure that the data is the correct field type. Reference: https://community.pega.com/knowledgebase/articles/user-interface/86/ensuring-valid-data-used-case
Your client is planning their next MLP release.
What three pillars are used to capture information for the release' (Choose Three)
The three pillars that are used to capture information for the release are personas and channels, data and interfaces, and micro journeys. Personas and channels define who uses the application and how they access it. Data and interfaces define what information is stored and displayed in the application. Micro journeys define how users achieve their goals and outcomes in the application. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81
Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?
To enable sales managers to approve sales quote proposals by email and from a mobile device, you need to add an Approve/Reject step to the case life cycle and enable email and mobile approval. This option allows sales managers to approve or reject the proposal by replying to an email message or by using a mobile app. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-email https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-mobile-devices
When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?
To send email notifications automatically to the adjuster, the insured party, and the insurance agent when an auto accident claim is resolved, you need to add a Send Email step to the resolve process and include all required participants as recipients. You can use fields, participants, or user references to identify the recipients. The other options are either incorrect or irrelevant for this requirement. Reference: https://academy.pega.com/topic/email-correspondence/v1 https://docs-previous.pega.com/case-management/87/sending-emails
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