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Pegasystems PEGAPCBA87V1 Exam - Topic 2 Question 33 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 33
Topic #: 2
[All PEGAPCBA87V1 Questions]

An event center has a case type that allows customers to book a dining room for events. After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs:

If customers do not ask for catering, they receive a rental rate quote for the dining room.

If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote.

Which two options do you use to configure the case type to achieve the requested behavior' (Choose Two)

Show Suggested Answer Hide Answer
Suggested Answer: A, B

These answers are correct because they prevent the accident claim case from resolving before all vehicle claims are resolved, as per the requirement. By adding each vehicle claim as a child case of the accident claim, you can create a case hierarchy that allows you to manage related cases together. By adding a wait step to the accident claim case, you can pause the parent case until all child cases reach a specific status, such as Resolved. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)


by Dominga at Jul 07, 2024, 08:31 PM

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Anika
6 months ago
Just to clarify, they get a quote only if they skip catering, right?
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Ashton
6 months ago
Totally agree with D! Makes sense to show menu options only if catering is selected.
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Lera
6 months ago
Wait, do customers really need to choose a menu before getting a quote?
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Gerald
7 months ago
I think B could work too, but not sure it's necessary.
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Laurel
7 months ago
Sounds like option D is the way to go!
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Jesse
7 months ago
I feel like option A could work too, but I'm not confident about adding it as a case-wide optional action. We might need the menu selection to be mandatory for catering.
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Paris
7 months ago
I remember we discussed decision shapes in relation to checkboxes. Option C seems like a good choice to evaluate if catering is needed.
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Dante
7 months ago
I'm not entirely sure about option B. Parallel processes sound familiar, but I can't remember if they apply here since we need a menu choice first.
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Lizette
8 months ago
I think option D makes sense because it talks about visibility conditions, which we practiced in class. If catering is selected, the menu should definitely be visible.
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Izetta
8 months ago
I'm feeling pretty confident about this one. I'd go with options B and C - the parallel processes for the menu and rental quote, and the checkbox to determine the catering requirement. That seems like the most straightforward way to handle the different scenarios.
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Katina
8 months ago
Okay, let me think this through. I think options A and D make the most sense - we can create a process for the menu preferences and then use visibility conditions to show/hide the relevant fields based on the catering selection.
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Loreta
8 months ago
This seems pretty straightforward. I think I'd go with options A and C to handle the catering decision and the menu preferences.
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Albina
8 months ago
Hmm, I'm a little unsure about this one. I'm not sure if creating parallel processes is the best approach, but I like the idea of using a checkbox to determine the catering requirement.
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Karina
8 months ago
I'm confident that option C is the correct answer. The Service Desk's primary responsibility is to maintain the highest level of productive IT time for users, in line with the SLA.
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Andra
8 months ago
This seems straightforward. The IPv4 address and default gateway indicate the computer has limited Internet access, so I'll go with option A.
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Alton
1 year ago
What do you call a case type that's too complicated? A nightmare-case scenario!
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Beula
1 year ago
C: We also need to create a checkbox for customers to indicate if they want catering for the event.
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Huey
1 year ago
B: Yeah, and we can add it as a case-wide optional action.
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Leslie
1 year ago
A: I think we should create a process for customers to indicate menu preferences.
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Omer
1 year ago
Hey, I heard the event center is thinking of adding a 'catering by clowns' option. Now that would be a real circus!
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Julieta
12 months ago
That would definitely be a unique addition to the event center!
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Ivette
12 months ago
C) Create a checkbox for customers to indicate whether they want catering for the event. Add a decision shape that evaluates whether the customer checks the box.
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Eulah
1 year ago
A) Create a process for customers to indicate menu preferences. Add the process as a case-wide optional action.
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Bernardo
1 year ago
Option C and D all the way! Anything that helps simplify the user experience is a win in my book. Although, I do wonder if we could add a little Easter egg to the menu preferences section, just for fun.
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Tamesha
1 year ago
Hmm, this is a tricky one. I'm leaning towards C and D as well, but I wonder if there's a more elegant way to handle the menu preferences. Maybe a wizard-style interface?
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Misty
12 months ago
I agree, having a wizard-style interface could make the menu selection process more user-friendly.
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Diego
1 year ago
A wizard-style interface could be a great idea to streamline the menu selection process.
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Coral
1 year ago
D sounds like a good option to ensure that the menu preferences are only visible when catering is selected.
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Beata
1 year ago
I think C is definitely necessary to capture the customer's catering preference.
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Adaline
1 year ago
I'm not sure about option B. Parallel processes might make things more complicated than they need to be. C and D look like the simpler and more straightforward approach.
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Verlene
1 year ago
Yeah, keeping it simple with C and D makes more sense in this case.
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Art
1 year ago
I agree, option B does seem a bit complex. C and D seem like the easier choices.
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Fausto
1 year ago
Option C and D seem like the way to go. The checkbox to indicate catering and the visibility conditions make the most sense for this use case.
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Mirta
1 year ago
Definitely, it will make it easier for customers to indicate their preferences and receive accurate quotes.
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Bette
1 year ago
I agree, having the checkbox for catering and the visibility conditions will streamline the process.
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Brigette
1 year ago
D) Configure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.
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Karima
1 year ago
C) Create a checkbox for customers to indicate whether they want catering for the event. Add a decision shape that evaluates whether the customer checks the box.
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Ceola
1 year ago
I'm not sure about creating parallel processes. Maybe we should focus on creating a checkbox for customers to indicate whether they want catering for the event.
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Anglea
1 year ago
I agree with that. And we should also configure the menu preferences with a visibility condition if the customer selects the catering checkbox.
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Lauran
1 year ago
I think we should create a process for customers to indicate menu preferences.
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