Pegasystems Exam PEGAPCBA87V1 Topic 1 Question 9 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 9
Topic #: 1

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.

How do you configure the resolve process to support this requirement?

ARoute an Approval step to the required participants.

BAdd a Send Email step and include all required participants.

CRoute the email to all the recipients in a Collect Information step.

DAdd a Send Email step as an optional action.

Show Suggested Answer

Suggested Answer: B, D

Adding each vehicle claim as a child case of the accident claim will prevent the accident claim case from resolving until all vehicle claims are resolved. Additionally, adding a parallel process for vehicle claims in the accident claim resolution stage will also prevent the accident claim from resolving until all vehicle claims are resolved.

by Celeste at Mar 29, 2023, 12:11 AM

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Eleni

1 months ago

Option B is the answer. Although, I have to say, if I were the insured party, I'd want a carrier pigeon to deliver the news. Much more personal, don't you think?

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Marcos

20 hours ago

A) Route an Approval step to the required participants.

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Christoper

14 days ago

D) Add a Send Email step as an optional action.

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Dominga

16 days ago

I agree, a carrier pigeon would definitely add a personal touch!

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Werner

20 days ago

B) Add a Send Email step and include all required participants.

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Belen

29 days ago

Option B is the answer.

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Luisa

30 days ago

B) Add a Send Email step and include all required participants.

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Ronnie

2 months ago

I'm not sure. Maybe routing an Approval step to the required participants could also work. What do you think?

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Carisa

2 months ago

I'm going to have to go with option B. I don't want to risk forgetting to email anyone, and the 'Send Email' step seems like the best way to ensure all the notifications get sent out.

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Kimbery

23 hours ago

Let's go with option B then, to make sure all the necessary emails are sent out.

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Josphine

2 days ago

It's definitely the most reliable option to avoid missing anyone.

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Raylene

4 days ago

I agree, using the 'Send Email' step will make sure all the notifications are sent.

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Telma

22 days ago

Yes, I think adding a 'Send Email' step is the safest bet to make sure everyone gets notified.

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Shanice

30 days ago

I think option B is the best choice here.

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Jesusa

1 months ago

I agree, option B seems like the most reliable choice.

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Jannette

2 months ago

Hmm, I was leaning towards option C, but now I'm not so sure. Handling the email in a Collect Information step might be a bit roundabout.

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Alaine

2 months ago

I agree with Berry. Adding a Send Email step is the best way to ensure notifications are sent to all necessary parties.

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Corinne

2 months ago

I think option B is the way to go. Sending email notifications to the required participants directly in the Resolve stage seems like the most straightforward approach.

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Berry

2 months ago

I think we should add a Send Email step and include all required participants.

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