Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Pegasystems PEGAPCBA87V1 Exam - Topic 7 Question 66 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 66
Topic #: 7
[All PEGAPCBA87V1 Questions]

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.

How do you configure the resolve process to support this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: B

To send email notifications automatically to the adjuster, the insured party, and the insurance agent when an auto accident claim is resolved, you need to add a Send Email step to the resolve process and include all required participants as recipients. You can use fields, participants, or user references to identify the recipients. The other options are either incorrect or irrelevant for this requirement. Reference: https://academy.pega.com/topic/email-correspondence/v1 https://docs-previous.pega.com/case-management/87/sending-emails


Contribute your Thoughts:

0/2000 characters
Leila
17 days ago
I’m a bit confused about the Collect Information step. Does it really send emails, or is it just for gathering data?
upvoted 0 times
...
Lewis
22 days ago
I remember a practice question where we had to route emails to multiple participants, so I feel like option B could be the right choice here.
upvoted 0 times
...
Jose
28 days ago
I think we might need to add a Send Email step, but I'm not sure if it should be mandatory or optional.
upvoted 0 times
...

Save Cancel