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Pegasystems Exam PEGAPCBA87V1 Topic 1 Question 9 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam
Question #: 9
Topic #: 1
[All PEGAPCBA87V1 Questions]

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.

How do you configure the resolve process to support this requirement?

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Suggested Answer: B, D

Adding each vehicle claim as a child case of the accident claim will prevent the accident claim case from resolving until all vehicle claims are resolved. Additionally, adding a parallel process for vehicle claims in the accident claim resolution stage will also prevent the accident claim from resolving until all vehicle claims are resolved.


by Celeste at Mar 29, 2023, 12:11 AM

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Ronnie
6 days ago
I'm not sure. Maybe routing an Approval step to the required participants could also work. What do you think?
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Carisa
7 days ago
I'm going to have to go with option B. I don't want to risk forgetting to email anyone, and the 'Send Email' step seems like the best way to ensure all the notifications get sent out.
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Jannette
8 days ago
Hmm, I was leaning towards option C, but now I'm not so sure. Handling the email in a Collect Information step might be a bit roundabout.
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Alaine
9 days ago
I agree with Berry. Adding a Send Email step is the best way to ensure notifications are sent to all necessary parties.
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Corinne
10 days ago
I think option B is the way to go. Sending email notifications to the required participants directly in the Resolve stage seems like the most straightforward approach.
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Berry
13 days ago
I think we should add a Send Email step and include all required participants.
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