Pegasystems PEGACPLSA88V1 Exam - Topic 4 Question 25 Discussion

Actual exam question for Pegasystems's PEGACPLSA88V1 exam

Question #: 25
Topic #: 4

MyHealth Corporation wants to use the age of the claim to increase the urgency of the assignment so that persons processing the claims work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an Unresolved status. At any time, MyHealth has up to 10,000 claims that are in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. All claims are processed within 30 days.

Which approach satisfies the claim urgency requirement and provides the best experience for the user who processes the claims?

AUse the service-level agreement of the case to increase the value of pyUrgencyAssignAdjust by 1. Reset the goal date to the following day.

BUse a declare expression to increment the value of pyUrgencyAssignAdjust by 1. When a user who processes claims opens the assignment, the urgency is increased by 1.

CUse a job scheduler on a dedicated node to increase the value of pyUrgencyAssignAdjust by 1 for every assignment that matches the selection criteria.

DUse the service-level agreement of the assignment to increase the value of pyUrgencyAssignAdjust by 1 every day the claim is in an Open status.

Show Suggested Answer

Suggested Answer: C

Job Scheduler:

Using a job scheduler on a dedicated node is a robust solution for incrementing the urgency of claims. The scheduler can run daily to update the value of pyUrgencyAssignAdjust by 1 for every assignment in the PendingProcessing workbasket.

Reference:

Pega documentation on job schedulers and background processing highlights the use of job schedulers for periodic updates and batch processing.

Therefore, the correct answer is:

C . Use a job scheduler on a dedicated node to increase the value of pyUrgencyAssignAdjust by 1 for every assignment that matches the selection criteria.

by Carlota at Sep 19, 2024, 07:43 AM

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Colette

3 months ago

Option C sounds complicated for daily updates.

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Dalene

3 months ago

Totally agree with Darrel, urgency is key!

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Barrie

3 months ago

Wait, can we really process all claims in 30 days?

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Shayne

4 months ago

I think option B is the best choice here.

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Darrel

4 months ago

Claims get more urgent each day, makes sense!

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Fernanda

4 months ago

I feel like option D could work since it mentions the Open status, but I'm not clear on how that aligns with the daily urgency increase requirement.

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Dustin

4 months ago

I practiced a similar question where we had to consider service-level agreements, so I'm leaning towards option A, but I’m a bit uncertain about resetting the goal date.

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Alyce

4 months ago

I think option B sounds familiar, but I can't recall if declare expressions were meant for this kind of urgency adjustment.

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Daron

5 months ago

I remember we discussed how urgency should be updated daily, but I'm not sure if using a job scheduler is the best approach.

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Laurel

5 months ago

I'm leaning towards option B, the declare expression. That way, the urgency is updated when the user opens the assignment, which seems like a good way to keep them informed about the priority. But I'm not 100% sure if that's the most efficient approach.

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Josue

5 months ago

Okay, I think I've got it. The job scheduler option seems like the most efficient way to handle this, since it can automatically update the urgency for all the claims without the user having to do anything. That seems like the best user experience.

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Nobuko

5 months ago

Hmm, I'm a bit confused by the different options. I'm not sure if I fully understand the difference between using a service-level agreement and a declare expression. I'll need to think this through carefully.

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Nina

5 months ago

This seems like a straightforward question about managing claim urgency. I think the key is to find the approach that automatically updates the urgency each day without requiring manual intervention.

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Elenore

5 months ago

I remember a practice scenario where we had to use AutoInstall to recover from a failed upgrade, so that might be relevant here too.

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Marget

1 year ago

Option A seems a bit too simple. Resetting the goal date every day might not be the best user experience.

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Yuriko

1 year ago

Haha, I bet the person who came up with these options was having a bit too much fun with the terminology. 'pyUrgencyAssignAdjust'? Really?

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Novella

1 year ago

D) Use the service-level agreement of the assignment to increase the value of pyUrgencyAssignAdjust by 1 every day the claim is in an Open status.

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Glennis

1 year ago

C) Use a job scheduler on a dedicated node to increase the value of pyUrgencyAssignAdjust by 1 for every assignment that matches the selection criteria.

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Cecilia

1 year ago

B) Use a declare expression to increment the value of pyUrgencyAssignAdjust by 1. When a user who processes claims opens the assignment, the urgency is increased by 1.

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Dorethea

1 year ago

A) Use the service-level agreement of the case to increase the value of pyUrgencyAssignAdjust by 1. Reset the goal date to the following day.

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Elinore

1 year ago

Option D looks like a good choice. Tying the urgency increase to the service-level agreement makes sense, and it keeps the claims processing on track.

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Burma

1 year ago

It definitely helps keep the claims processing on track.

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Dorethea

1 year ago

I agree, tying the urgency increase to the service-level agreement is a smart move.

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Virgina

1 year ago

Option D sounds like the most efficient choice.

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Irene

1 year ago

I see your points, but I think option D is the most efficient as it increases urgency based on the status of the claim.

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Eveline

1 year ago

I disagree, I believe option B is better as it increments urgency when the assignment is opened.

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Rachael

1 year ago

I think option A is the best approach because it resets the goal date and increases urgency by 1.

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Krystal

1 year ago

I'm not sure about option B. Increasing the urgency every time a user opens the assignment could be disruptive and lead to confusion.

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Tomoko

1 year ago

Option C seems the most efficient way to handle the claim urgency calculation. A job scheduler can automate the process and ensure the urgency is updated daily without manual intervention.

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