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Pegasystems PEGACPLSA88V1 Exam Questions
- Topic 1: Case Management: The topic of Case Management covers designing a comprehensive case lifecycle, including stage progression, case status updates, and the addition of task instructions. It also explores the implementation of service level agreements, configuring urgency, goals, and deadlines, along with handling passed deadlines. Furthermore, it addresses the routing of assignments to users and work queues, and the configuration of approval processes, such as cascading approvals, reporting structures, and authority matrices. The topic also explores email correspondence configuration, duplicate case identification, optional actions, workflow automation using conditions, pausing and resuming case processing, skipping stages or processes, and configuring child cases.
- Topic 2: Data and Integration: The main topic of Data and Integration encompasses a range of sub-topics. It covers configuring data types, creating data objects, establishing data relationships, and defining field types. Additionally, it explores the identification and creation of calculated values, as well as the validation of data. The topic further delves into manipulating application data, setting default property values, configuring data transforms, accessing sourced data in a case, and refreshing strategies to populate user interface controls. Moreover, it addresses the processes of saving data to a system of record, simulating and integrating external data sources, capturing and presenting data through fields and views, viewing data in memory using tools like the clipboard tool and pyWorkPage, configuring field values, and creating and setting application settings.
- Topic 3: Security: The security topic deals with management of user and role assignments. Furthermore, it discusses configuration of security policies.
- Topic 4: DevOps: The exam topic of DevOps delves into recording a unit test and identifying appropriate practices to configure unit tests. It also includes the sub-topic which deals with creation and executing of scenario-based test cases.
- Topic 5: User Experience: This topic of user experiences explains how to customize user interface elements and form appearance. It also discusses configuration of action sets, adding and removing fields. Lastly, it discusses group fields in views, enabling accessibility features in an application, and displaying list data in views.
- Topic 6: Application Development: Application development, creation and maintenance of rules, management of application development, usage of the Estimator tool to scope a Pega Platform project, classes and inheritance are discussed in this topic.
- Topic 7: Reporting: Using columns and filters, creating business reports, and identifying types of reports are focal points of this topic. Furthermore, it also discusses the benefits of using Insights.
- Topic 8: Mobility: The topic of mobility delves into configuration of mobile app channels. It also explains how to use Pega Mobile Preview.
Free Pegasystems PEGACPLSA88V1 Exam Actual Questions
Note: Premium Questions for PEGACPLSA88V1 were last updated On Jul. 04, 2026 (see below)
MyCo.com has instances of SCM-F5, SmartDispute, and CPM-F5 in their Production Environment distributed across multiple Pega instances. A new business requirement states that users working in any one application cart create a case in any other application.
What is your recommendation to implement the new business requirement?
To address the requirement where users working in one application need to create cases in another application, the recommended approach is to implement Federated Case Management (FCM).
Federated Case Management: FCM allows different Pega applications to share and manage cases across multiple systems. This approach enables seamless case creation and management, ensuring that users can interact with cases regardless of the application they are working in.
Synchronization and Communication: FCM facilitates synchronization and communication between different Pega instances, ensuring that case data is consistent and accessible across the applications.
U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area.
What do you configure in Next-Best-Action Designer to implement this requirement?
Identify the Target Audience: To ensure that the advertisement targets customers in the eastern region, you need to define a specific customer segment that includes customers residing in that area.
Customer Segment Configuration: In Pega's Next-Best-Action Designer, customer segments allow you to group customers based on specific attributes, such as location, ensuring that only the relevant audience sees the offer.
Implementation: Configure the customer segment by setting the geographic criteria to include customers from the eastern region.
Reference: Pega Marketing and Customer Decision Hub documentation emphasize the use of customer segments to personalize and target offers effectively (Pega Customer Decision Hub, Segmentation and Targeting).
which two statements are correct with regard to inbound email processing? (choose two)
Regarding inbound email processing:
An incoming email reply is linked to its original case by the case ID in the subject of the email (Answer A):
When creating a case from an email using the standard service activity, email attachments are automatically added as case attachments (Answer B):
What two features do activities and functions share? (Choose Two)
Activities and functions in Pega share certain common features which are vital for their flexibility and maintainability.
Parameterization: Both activities and functions can be parameterized, allowing them to accept input values when they are invoked. This makes them reusable in different contexts by simply changing the parameters.
An application contains cases that transition through different statuses throughout their life cycle, which typically lasts three months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12-month period.
Job Scheduler:
Configuring a job scheduler to record monthly case status in a separate table ensures that the data is consistently updated and available for reporting.
Reference:
Pega best practices for reporting strategies recommend using job schedulers to handle periodic data collection and reporting tasks.
Therefore, the correct answer is:
A . Configure a job scheduler to record monthly case status in a separate table and report on that table.
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