Pegasystems Exam PEGACPDC88V1 Topic 8 Question 33 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 33
Topic #: 8

U+ Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.

What else do you configure for the new treatments to be present in the next-best-action recommendations?

ACreate a channel strategy specifically for web.

BChange the generated decision strategy.

CModify the Next-Best-Action Framework strategy to cater to the new web channel.

DNo need to do anything. The strategy is auto-generated.

Show Suggested Answer

Suggested Answer: B

Aggregation components are used to perform calculations on a list of actions, such as sum, average, count, minimum, or maximum. For example, you can use an aggregation component to calculate the total value of all the actions in a group. Verified Reference:Pega Academy - Decisioning Consultant - Aggregating actions

by Raina at Sep 16, 2024, 12:35 PM

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Annmarie

3 months ago

Modifying the Next-Best-Action Framework strategy to cater to the new web channel sounds like the way to go. The question specifically mentions defining a new trigger for the web channel, so this seems like the most relevant option.

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Candida

2 months ago

That makes sense. We need to ensure the treatments are tailored for the web channel.

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Clorinda

2 months ago

C) Modify the Next-Best-Action Framework strategy to cater to the new web channel.

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Ciara

2 months ago

A) Create a channel strategy specifically for web.

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Chantell

3 months ago

Haha, 'No need to do anything'? Yeah, right. If U+ Bank wants to extend customer engagement through the web channel, I'm pretty sure they'll need to do more than just sit back and let the strategy auto-generate. Nice try, but I don't think that's the right answer.

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Temeka

2 months ago

C) Modify the Next-Best-Action Framework strategy to cater to the new web channel.

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Tarra

2 months ago

A) Create a channel strategy specifically for web.

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Layla

3 months ago

I'm not sure changing the generated decision strategy is the right move here. The question says the new set of actions and treatments have already been defined, so I don't think that's the answer.

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Ronny

2 months ago

I'm not sure changing the generated decision strategy is the right move here. The question says the new set of actions and treatments have already been defined, so I don't think that's the answer.

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Vincent

2 months ago

C) Modify the Next-Best-Action Framework strategy to cater to the new web channel.

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Heike

3 months ago

A) Create a channel strategy specifically for web.

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Joseph

3 months ago

Hmm, I think I need to create a channel strategy specifically for the web channel. That seems like the most logical step to ensure the new treatments are properly configured.

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