Pegasystems Exam PEGACPDC88V1 Topic 3 Question 43 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 43
Topic #: 3

Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

ADetermining if a borrower gets a loan

BDetermining how to optimize inventories

CPredicting the time of a machine failure

DOptimizing supply chain management

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Suggested Answer: A

Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Emily at Apr 05, 2025, 07:07 AM

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Galen

16 days ago

Hmm, let's see. Optimizing inventories, predicting machine failures, managing the supply chain... Ah, I got it! It's about determining if a borrower gets a loan. Classic Pega move, right there.

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Iola

17 days ago

Dude, you're all missing the point. Next-Best-Action is about making those decisions that are, well, next-best. Like, you know, the ones that come after the first-best ones.

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