NAHQ Exam CPHQ Topic 3 Question 53 Discussion

Actual exam question for NAHQ's Certified Professional in Healthcare Quality exam

Question #: 53
Topic #: 3

[All Certified Professional in Healthcare Quality Questions]

Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger. Resistance to lower-than-expected results is common and reasonable. It is not necessarily a sign of complacency or lack of commitment to high-quality, patient entered care. Most of the resistance comes in any two forms:

APeople resistance

BArguments about patients

CData resistance

DNone of these

Show Suggested Answer

Suggested Answer: A, B

by Latrice at Apr 20, 2024, 08:46 PM

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Lemuel

4 days ago

That's true, sometimes disagreements about patient care can lead to resistance as well.

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Clorinda

5 days ago

But isn't there also resistance from arguments about patients?

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Winfred

6 days ago

I agree, people can be resistant to accepting data that doesn't align with their expectations.

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Lemuel

7 days ago

I think the resistance mainly comes from data resistance.

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