Deal of the Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Microsoft Exam MB-340 Topic 14 Question 3 Discussion

Actual exam question for Microsoft's MB-340 exam
Question #: 3
Topic #: 14
[All MB-340 Questions]

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders, issue credits, place orders on hold, and provide warranty support.

Call centers must meet the following requirements:

User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing

All agents must be able to offer directed selling

All agents must be able to change the sales price of an item during order entry

All refunds must be applied to the account for the customer who made the purchase

You need to configure call center functionality.

Solution: Create a call center and add User1 and User2 as channel users. Set Enable order completion and Enable directed selling to Yes.

Does the solution meet the goal?

Show Suggested Answer Hide Answer


Currently there are no comments in this discussion, be the first to comment!

Save Cancel