You are the lead consultant on a Dynamics 365 Field Service implementation for an automotrve repair company.
The company wants to be able to create work orders from customer emails using the Field Service app for Microsoft Outlook.
What are two ways to do this? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
After selecting the field Service app icon on the email select the Work orders tab and select the plus icon to manually create a work order
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