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Microsoft MB-240 Exam
- Topic 1: Configure Field Service Applications/ Configure and Manage Bookable
- Topic 2: Enable Mapping Functionality/ Configure Entity Geocoding/ Determine Address Type to Use
- Topic 3: Set Up Bookable Resource Categories, Characteristics, and Resource Pay Types/ Enable Mapping Functionality
- Topic 4: Define Start and End Locations for Resources/ Set Up Bookable Resource Territories/ Integrate Other Tools With Field Service
- Topic 5: Integrate Other Tools with Field Service/ Determine Opportunities for Glympse with Connected Field Service
- Topic 6: Determine and Configure Field Service Security Roles/ Determine and Configure Skill Types/ Determine and Configure Resource Scheduling Options
- Topic 7: Identify and Configure Field Service Entities/ Determine and Configure Product and Service Categories
- Topic 8: Configure Territories and Organizational Units, Characteristics and Skills, Proficiency Models
- Topic 9: Implement Resource Roles and Categories/ Configure Product and Service Pricing/ Determine Uses for Twilio
- Topic 10: Create a Product or Service/ Configure Minimum Charge Amount and Duration/ Associate Products and Services With Price Lists
- Topic 11: Add Products and Services to Incidents/ Determine when a Product has a Default List Price and a Work Order Price List
- Topic 12: Set Up Price List Validity Dates/ Configure Bookable Resources/ Manage Bookable Resources/ Enable Mapping Functionality
- Topic 13: Configure Entity Geocoding, Bookable Resources, Entity Geocoding/ Determine Address Type to Use, Uses for Twilio, Address Type to Use
- Topic 14: Set Up Bookable Resource Categories, Characteristics, and Resource Pay Types, Territories/ Determine Opportunities for Glympse with Connected Field Service
Free Microsoft MB-240 Exam Actual Questions
The questions for MB-240 were last updated On May. 19, 2023
You are a Dynamics 365 for Field Service consultant.
One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite.
You need to provide a recommendation of which solution your customer should use to achieve their request.
What should you recommend?
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field
technicians who are responsible for repairs on rental equipment.
Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.
Which two characteristics are valid? Each correct answer presents a complete solution.
You are a Dynamics 365 for Field Service scheduling coordinator. When you select the Book button on a work order, Technician A never shows up as available.
You need to update the system to see Technician A's availability.
What should you do?
The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher
functions. Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.
You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs.
You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.
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