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Microsoft MB-240 Exam

Certification Provider: Microsoft
Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant
Number of questions in our database: 142
Exam Version: Nov. 29, 2023
MB-240 Exam Official Topics:
  • Topic 1: Configure Field Service Applications/ Configure and Manage Bookable
  • Topic 2: Enable Mapping Functionality/ Configure Entity Geocoding/ Determine Address Type to Use
  • Topic 3: Set Up Bookable Resource Categories, Characteristics, and Resource Pay Types/ Enable Mapping Functionality
  • Topic 4: Define Start and End Locations for Resources/ Set Up Bookable Resource Territories/ Integrate Other Tools With Field Service
  • Topic 5: Integrate Other Tools with Field Service/ Determine Opportunities for Glympse with Connected Field Service
  • Topic 6: Determine and Configure Field Service Security Roles/ Determine and Configure Skill Types/ Determine and Configure Resource Scheduling Options
  • Topic 7: Identify and Configure Field Service Entities/ Determine and Configure Product and Service Categories
  • Topic 8: Configure Territories and Organizational Units, Characteristics and Skills, Proficiency Models
  • Topic 9: Implement Resource Roles and Categories/ Configure Product and Service Pricing/ Determine Uses for Twilio
  • Topic 10: Create a Product or Service/ Configure Minimum Charge Amount and Duration/ Associate Products and Services With Price Lists
  • Topic 11: Add Products and Services to Incidents/ Determine when a Product has a Default List Price and a Work Order Price List
  • Topic 12: Set Up Price List Validity Dates/ Configure Bookable Resources/ Manage Bookable Resources/ Enable Mapping Functionality
  • Topic 13: Configure Entity Geocoding, Bookable Resources, Entity Geocoding/ Determine Address Type to Use, Uses for Twilio, Address Type to Use
  • Topic 14: Set Up Bookable Resource Categories, Characteristics, and Resource Pay Types, Territories/ Determine Opportunities for Glympse with Connected Field Service

Free Microsoft MB-240 Exam Actual Questions

The questions for MB-240 were last updated On Nov. 29, 2023

Question #1

You are implementing a Microsoft Dynamics 365 Field Service solution for a client.

The client needs to be able to view the Parent Asset and Master Asset when the Primary Incident Customer Asset is associated to a work order. The asset data should nor be stored directly on the work order. It should only be visible when the Customer Asset is selected.

Solution:

1. Create the Parent Asset and Master Asset on the work order.

2. Use a business rule to populate the fields from the Customer Asset.

Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: B

Question #2

You are deploying the Microsoft Dynamics 365 Field Service mobile app at your organization.

You are in the process of creating push notifications for the mobile app, and you have the following requirement:

When a field service technician is assigned an emergency priority work order, the technician should be immediately notified on their mobile phone.

What should you do?

Reveal Solution Hide Solution
Correct Answer: A

Question #3

You have created a new entity to tie to the Asset to capture key dat

a. You launch the Microsoft Dynamics 365 Field Service mobile app in offline mode. You need to ensure that you can see the entity. What should you do?

Reveal Solution Hide Solution
Correct Answer: C

Question #4

You are a Dynamics 365 for Field Service Administrator.

You need to add two compressor sub-components to one of the refrigerator customer assets, in the environment and set up the sub-components for the customer asset.

What must you do to properly set up the assets?

Reveal Solution Hide Solution
Correct Answer: A

Question #5

You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field

technicians who are responsible for repairs on rental equipment.

Work performed on certain types of backhones, trenchers, and excavating equipment requires different attributes to be identified for proper work order assignment and scheduling.

Which two characteristics are valid? Each correct answer presents a complete solution.

Reveal Solution Hide Solution
Correct Answer: A, C


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