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HPE7-J02 Exam - Topic 5 Question 15 Discussion

A customer experienced a replication network outage during setup of Alletra 6000 arrays. They want to allow HPE support remote root access to troubleshoot once the outage is resolved.How can this be enabled?
A) Enable HPE support access in the InfoSight portal.
B) Access array with SSH login to retrieve ciphertext blob for hpesupport user.
C) Confirm remote access request in the Data Ops Manager.
D) Allow access in the local GUI by enabling secure tunnel.

HPE7-J02 Exam - Topic 5 Question 15 Discussion

Actual exam question for HP's HPE7-J02 exam
Question #: 15
Topic #: 5
[All HPE7-J02 Questions]

A customer experienced a replication network outage during setup of Alletra 6000 arrays. They want to allow HPE support remote root access to troubleshoot once the outage is resolved.

How can this be enabled?

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Suggested Answer: A

by Jutta at May 16, 2026, 07:01 AM

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Clarence
1 month ago
I think enabling HPE support access in the InfoSight portal sounds familiar, but I'm not entirely sure if that's the right step for remote troubleshooting.
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