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Google Professional Cloud DevOps Engineer Exam - Topic 5 Question 43 Discussion

Actual exam question for Google's Professional Cloud DevOps Engineer exam
Question #: 43
Topic #: 5
[All Professional Cloud DevOps Engineer Questions]

Your company follows Site Reliability Engineering practices. You are the person in charge of Communications for a large, ongoing incident affecting your customer-facing applications. There is still no estimated time for a resolution of the outage. You are receiving emails from internal stakeholders who want updates on the outage, as well as emails from customers who want to know what is happening. You want to efficiently provide updates to everyone affected by the outage. What should you do?

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Suggested Answer: B

When disaster strikes, the person who declares the incident typically steps into the IC role and directs the high-level state of the incident. The IC concentrates on the 3Cs and does the following: Commands and coordinates the incident response, delegating roles as needed. By default, the IC assumes all roles that have not been delegated yet. Communicates effectively. Stays in control of the incident response. Works with other responders to resolve the incident. https://sre.google/workbook/incident-response/


by Filiberto at May 07, 2022, 01:52 PM

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Yolando
4 months ago
C could work, but delegating might slow things down.
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Ona
4 months ago
A seems too focused on internal, we need to prioritize customers.
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Renato
4 months ago
Not sure if B is enough. What if the updates are vague?
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Lorriane
4 months ago
Totally agree with B! Timely updates help build trust.
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Teresita
5 months ago
I think B is the best choice. Keeping everyone updated is key.
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Blondell
5 months ago
I recall a similar question where we discussed the importance of transparency. I think option B aligns with that principle, but I’m hesitant about how often we should commit to updates.
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Annelle
5 months ago
I feel like delegating internal communications could be effective, but I’m not sure if it’s wise to completely step back from those updates.
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Meghann
5 months ago
I think option B sounds familiar from our training. Providing updates to all stakeholders seems like a good way to keep everyone informed, but I wonder if committing to a 'next update' time might be too risky without a resolution timeline.
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Frederic
5 months ago
I remember we practiced prioritizing communications during incidents, but I'm not sure if focusing solely on internal stakeholders is the best approach.
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Rosina
5 months ago
Okay, I think I've got this. The key is to restrict the users' ability to run unauthorized applications on the session hosts. I'm leaning towards option B - modifying the Access control (IAM) settings of the host pool.
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Yolande
5 months ago
Okay, I think I've got a handle on this. The key is to identify the changes in the working capital accounts, like trade receivables, inventories, and trade payables. I'll need to compare the balances at the start and end of the year.
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Beula
5 months ago
I remember practicing this and I feel like max-age was related to listening time. Maybe that's the answer?
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