Google Exam ChromeOS Administrator Topic 5 Question 23 Discussion

Actual exam question for Google's ChromeOS Administrator exam

Question #: 23
Topic #: 5

At a specific location in your organization, users cannot log in to their ChromeOS devices. The ChromeOS Administrator has also noticed that devices have not synced in the past 24 hours. You have updated policies In the Admin console for your fleet of ChromeOS devices, but the devices are not getting the updated policies. What is a probable change in the environment that can cause these issues?

AA different location enrolled a large number of new devices

BYour network administrator has blocked all network traffic to Google services

CYour root Certificate Authority expired

DYour organization's licenses have recently expired

Show Suggested Answer

Suggested Answer: B

Access Google Admin Console:Sign in to your Google Admin console.

Navigate to Device Management:Go to Devices > Chrome > Settings > Users & browsers.

Locate Play Store Settings:Find the section related to the Play Store.

Enable Allowlist Policy:Activate the policy 'Block all apps,admin manages allowlist.'

Add the Security App:Go to the 'Apps & extensions' section and add the specific Android app that you want to allow for the security team's organizational unit (OU).

This configuration ensures that all other Android apps are blocked from installation on ChromeOS devices, except the specified security app. This provides granular control over app deployment and enhances security by preventing unauthorized app usage.

by Chanel at Jan 24, 2025, 07:05 AM

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Jame

1 months ago

Ah, the joys of ChromeOS administration. I bet the root CA expired because the IT team was too busy playing Tetris to remember to renew it. You know what they say, 'If it ain't broke, don't fix it.' Until it breaks, that is!

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Ettie

1 months ago

I'm going to have to disagree with the rest of you. I think option A is the way to go. If a different location enrolled a bunch of new devices, that could overload the system and cause sync and policy issues. It's like when you try to log into your account on a million different devices at once – not gonna work, my friends.

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Tamar

1 months ago

Ah, the old 'expired licenses' trick. Option D seems like the obvious choice here. Can't access Google services without a valid license, can you? I bet the admin forgot to renew the subscription. Classic.

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James

8 days ago

I think you're right, Option D does seem like the most likely cause. The licenses must have expired.

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Glory

1 months ago

I'm leaning towards option C. If the root Certificate Authority has expired, that could definitely cause authentication issues and prevent the devices from syncing and receiving policy updates. Gotta keep those certificates up-to-date, folks!

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3 months ago

I think the network administrator might have blocked all traffic to Google services.

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