Google ChromeOS Administrator Exam - Topic 5 Question 23 Discussion

Actual exam question for Google's ChromeOS Administrator exam

Question #: 23
Topic #: 5

At a specific location in your organization, users cannot log in to their ChromeOS devices. The ChromeOS Administrator has also noticed that devices have not synced in the past 24 hours. You have updated policies In the Admin console for your fleet of ChromeOS devices, but the devices are not getting the updated policies. What is a probable change in the environment that can cause these issues?

AA different location enrolled a large number of new devices

BYour network administrator has blocked all network traffic to Google services

CYour root Certificate Authority expired

DYour organization's licenses have recently expired

Show Suggested Answer

Suggested Answer: B

Access Google Admin Console:Sign in to your Google Admin console.

Navigate to Device Management:Go to Devices > Chrome > Settings > Users & browsers.

Locate Play Store Settings:Find the section related to the Play Store.

Enable Allowlist Policy:Activate the policy 'Block all apps,admin manages allowlist.'

Add the Security App:Go to the 'Apps & extensions' section and add the specific Android app that you want to allow for the security team's organizational unit (OU).

This configuration ensures that all other Android apps are blocked from installation on ChromeOS devices, except the specified security app. This provides granular control over app deployment and enhances security by preventing unauthorized app usage.

by Chanel at Jan 24, 2025, 07:05 AM

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Vallie

4 months ago

D seems off, I thought licenses were renewed last month?

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Glenn

4 months ago

Definitely B, no access to Google services means no sync.

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Ben

4 months ago

Wait, could it really be C? That seems unexpected!

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Santos

5 months ago

I think A is more likely, new devices can mess things up.

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Narcisa

5 months ago

Sounds like a network issue, probably B.

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Marya

5 months ago

I feel like expired licenses could be a factor, but I thought that would just limit features, not prevent logins.

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Portia

5 months ago

I practiced a similar question where new devices caused issues, but I don’t think that’s the main problem here.

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Alecia

5 months ago

I’m not entirely sure, but I think an expired root Certificate Authority could cause login problems too.

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Telma

5 months ago

I remember something about network issues affecting device sync, so option B seems likely.

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Dulce

5 months ago

This seems like a tricky one, but I think I can work through it. Let me think about the different factors that could be causing the login and sync issues.Alex: Hmm, I'm a bit confused by this question. There are a few options, but I'm not sure which one is the most likely cause. I'll have to really think this through.Ethan: Okay, I've got this. The key here is to focus on the network and connectivity issues. If the network admin has blocked access to Google services, that would definitely explain the login and sync problems. I'm going with option B.Olivia: I'm feeling pretty confident about this one. Based on the details provided, it seems like the most probable cause is that the root Certificate Authority has expired. That would definitely prevent the devices from syncing and logging in properly. I'm going with option C.

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Raylene

5 months ago

I'm feeling pretty confident about this one. Based on the details provided, it seems like the most probable cause is that the root Certificate Authority has expired. That would definitely prevent the devices from syncing and logging in properly. I'm going with option C.

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Flo

5 months ago

Okay, I've got this. The key here is to focus on the network and connectivity issues. If the network admin has blocked access to Google services, that would definitely explain the login and sync problems. I'm going with option B.

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Josefa

5 months ago

Hmm, I'm a bit confused by this question. There are a few options, but I'm not sure which one is the most likely cause. I'll have to really think this through.

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Paris

6 months ago

This seems like a tricky one, but I think I can work through it. Let me think about the different factors that could be causing the login and sync issues.

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Jame

10 months ago

Ah, the joys of ChromeOS administration. I bet the root CA expired because the IT team was too busy playing Tetris to remember to renew it. You know what they say, 'If it ain't broke, don't fix it.' Until it breaks, that is!

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Ettie

10 months ago

I'm going to have to disagree with the rest of you. I think option A is the way to go. If a different location enrolled a bunch of new devices, that could overload the system and cause sync and policy issues. It's like when you try to log into your account on a million different devices at once – not gonna work, my friends.

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Tamar

11 months ago

Ah, the old 'expired licenses' trick. Option D seems like the obvious choice here. Can't access Google services without a valid license, can you? I bet the admin forgot to renew the subscription. Classic.

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Felton

9 months ago

That would explain why the devices aren't syncing and users can't log in. The licenses are essential for accessing Google services.

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Leigha

9 months ago

Yeah, it's a common mistake. The admin probably just forgot to renew them.

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James

10 months ago

I think you're right, Option D does seem like the most likely cause. The licenses must have expired.

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Glory

11 months ago

I'm leaning towards option C. If the root Certificate Authority has expired, that could definitely cause authentication issues and prevent the devices from syncing and receiving policy updates. Gotta keep those certificates up-to-date, folks!

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Fausto

11 months ago

Hmm, I'm going to go with option B. If the network administrator has blocked all traffic to Google services, that would definitely explain why the devices can't sync and aren't getting the updated policies. Sounds like a classic network configuration issue to me.

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