Genesys Exam GE0-806 Topic 9 Question 103 Discussion

Actual exam question for Genesys's GE0-806 exam

Question #: 103
Topic #: 9

What is the Activity in Genesys WFM where the work does not use or require WFM service objectives, such as research or scheduled callbacks?

AImmediate work

BDeferred work

CFixed-Staff work

Show Suggested Answer

Suggested Answer: C

by Marya at Jan 15, 2025, 06:48 AM

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Evelynn

5 months ago

I'm stumped on this one. Maybe I should've paid more attention in my Genesys WFM classes instead of doodling unicorns all day. Oh well, C) Fixed-Staff work it is!

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Lashawn

5 months ago

This question is a real head-scratcher! 'Deferred work' sounds like a fancy way of saying 'procrastination' to me. I'd go with that one just for the laugh factor.

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Lashanda

3 months ago

I think 'Fixed-Staff work' is more related to scheduling.

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Lashandra

4 months ago

I'm not sure, but 'Immediate work' doesn't seem right.

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Armando

4 months ago

I agree, it does sound like procrastination!

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Corinne

4 months ago

I think 'Deferred work' is the answer.

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Nana

5 months ago

C) Fixed-Staff work seems the most logical choice. I mean, if it's not using any objectives, it's probably just a fixed schedule, no?

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Brice

4 months ago

Exactly, it's more about having a set schedule rather than meeting specific objectives.

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Ethan

4 months ago

Yes, Fixed-Staff work is the correct choice for activities that do not require WFM service objectives.

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Gretchen

4 months ago

C) Fixed-Staff work

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Benton

4 months ago

B) Deferred work

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Bea

4 months ago

A) Immediate work

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Eleonora

4 months ago

C) Fixed-Staff work seems the most logical choice. I mean, if it's not using any objectives, it's probably just a fixed schedule, no?

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Billye

5 months ago

A) Immediate work

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Odelia

5 months ago

I'm not sure, but I think C) Fixed-Staff work could also be a possibility since it doesn't rely on WFM service objectives.

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Geraldine

5 months ago

I disagree, I believe it's B) Deferred work because it doesn't require WFM service objectives.

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Gerald

6 months ago

A) Immediate work sounds like the right answer to me. I mean, if it's not using WFM service objectives, it's gotta be immediate, right?

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Stefan

6 months ago

I think the answer is B) Deferred work. Doesn't sound like it involves any service objectives, so it must be something else other than immediate or fixed-staff work.

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