Genesys GCX-SCR Exam - Topic 2 Question 32 Discussion

Actual exam question for Genesys's GCX-SCR exam

Question #: 32
Topic #: 2

[All GCX-SCR Questions]

What property should you enable for a variable whose value is to be saved to external storage?

ACustom

BInput

COutput

DExternal

Show Suggested Answer

Suggested Answer: C

When you want to save a variable's value to external storage in Genesys Cloud CX, you should enable the Output property for that variable. The Output property designates that the value of the variable can be exported or sent out of the current script, which is necessary for saving data to external systems like a CRM or database.

This setting is crucial for ensuring that data collected or processed in the script is correctly passed on to other systems for further use.

Genesys Cloud CX Scripting Variables Documentation.

by Lorrie at Mar 05, 2026, 07:19 PM

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27 days ago

I think the answer might be C) Output, but I'm not entirely sure if that's the right term for saving data externally.

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