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Genesys GCX-ARC Exam - Topic 1 Question 55 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 55
Topic #: 1
[All GCX-ARC Questions]

Select the container that holds an audio message and/or text-to-speech pairings on a ''per language'' basis.

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Suggested Answer: C

by Lasandra at Jul 05, 2025, 07:05 PM

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Ruby
5 months ago
I thought D, DTMF was the answer.
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Malika
5 months ago
Wait, are we sure it's not B, IVR?
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Fabiola
6 months ago
I agree, Prompts seems right!
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Laquanda
6 months ago
Just to clarify, Prompts hold audio and text-to-speech pairings.
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Jamie
6 months ago
Definitely think it's C, Prompts.
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Laine
6 months ago
DTMF seems more about input signals rather than audio messages, so I think it’s probably not the answer.
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Barb
7 months ago
I feel like "Flow" could be related to how audio messages are structured, but it doesn't seem specific enough for this question.
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Gladys
7 months ago
I remember something about IVR systems having audio messages, but I'm not confident if that's the correct choice here.
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Karan
7 months ago
I think the answer might be "Prompts," but I'm not entirely sure if that's the right term for audio messages.
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Donette
7 months ago
I'm confident that the correct answer is IVR. That container is specifically designed to handle audio and text-to-speech content in multiple languages.
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Vi
7 months ago
Okay, the question is asking about a container that holds audio and text-to-speech pairings per language. Based on that, I think the best option is IVR.
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Shawnda
7 months ago
Hmm, I'm a bit unsure about this one. I'll need to think it through step-by-step to make sure I understand the key details and select the right container.
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Jennie
8 months ago
This looks like a straightforward question about audio and text-to-speech containers. I'll carefully read through the options and think about which one best matches the description.
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Shaun
9 months ago
Oh, I know this one! It's E. The magic 8-ball. That's where you store all your multi-lingual audio prompts, right?
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Devorah
9 months ago
Wait, is this like a choose-your-own-adventure for call centers? I hope there's a secret ending where the caller gets to talk to a real person!
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Jaime
9 months ago
C. Prompts, definitely. That's where you store all the pre-recorded audio and text-to-speech for your call flow.
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Lenna
10 months ago
Hmm, I'm not sure. Is it D. DTMF? Isn't that used for touch-tone input?
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Catina
8 months ago
B) IVR
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Gertude
8 months ago
A) Flow
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Roxanne
10 months ago
B. IVR seems like the right choice here. It's designed to handle audio and text-to-speech for callers in multiple languages.
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Thurman
10 months ago
A) Flow
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Chery
10 months ago
I think the answer is C. Prompts are used to store audio messages and text-to-speech pairings for different languages.
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Milly
10 months ago
Yes, prompts are the correct container for holding audio messages and text-to-speech pairings on a 'per language' basis.
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Tony
10 months ago
I agree, prompts are used to store audio messages and text-to-speech pairings for different languages.
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Lavelle
11 months ago
I'm not sure, but I think it could also be A) Flow.
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Pa
11 months ago
I agree with Junita, Prompts make sense for holding audio messages and text-to-speech pairings.
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Junita
11 months ago
I think the answer is C) Prompts.
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