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Genesys Exam GCP-GCX Topic 1 Question 9 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 9
Topic #: 1
[All GCP-GCX Questions]

Which of the following types of interactions can be configured for Recording Policies?

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Suggested Answer: C, E

by Salome at Apr 23, 2023, 09:40 PM

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Jacob
2 months ago
I bet the correct answer is F) Interpretive Dance. That's the only way to truly capture the essence of an interaction, am I right?
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Jacob
2 months ago
E) All of the above, for sure. Why limit yourself when you can record everything? It's like having a digital eavesdropper on your side!
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Berry
18 days ago
B) Chat
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Edelmira
24 days ago
A) Call
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Chau
2 months ago
Ooh, this is a tricky one. Let me think... I'll go with B) Chat. Gotta keep those virtual conversations on the record, you know?
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Amira
2 months ago
I'm going with D) Message. That seems like the most comprehensive option that covers all the bases.
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Freeman
9 days ago
I'm not sure, but I think A) Call and C) Email are also commonly configured for Recording Policies.
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Ben
15 days ago
I agree, E) All of the above is the most inclusive option. It's better to have all bases covered.
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Rosendo
19 days ago
I think E) All of the above would be the best choice. It covers all types of interactions.
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Asuncion
2 months ago
E) All of the above sounds like the correct answer. Recording Policies should be able to handle various interaction types like calls, chats, emails, and messages.
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Arletta
20 days ago
Definitely, having the option to configure all interaction types is important for comprehensive recording policies.
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Carlene
21 days ago
Yes, I agree. Recording Policies should cover all types of interactions.
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Heike
22 days ago
E) All of the above
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Iesha
23 days ago
D) Message
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Lashandra
27 days ago
C) Email
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Marta
2 months ago
B) Chat
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Kristofer
2 months ago
A) Call
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Shawnda
3 months ago
I'm not sure, but I think it makes sense that all interactions can be configured for Recording Policies.
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Cammy
3 months ago
I agree with Oren, because Recording Policies can be configured for all types of interactions.
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Oren
3 months ago
I think the answer is E) All of the above.
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