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Exin Exam SIAMP Topic 4 Question 25 Discussion

Actual exam question for Exin's SIAMP exam
Question #: 25
Topic #: 4
[All SIAMP Questions]

The ZYXS IT Director has proposed to the CIO that ZYXS should be the service integrator in the new SIAM model. The CIO wants to validate if the necessary capabilities exist in ZYXS. The CIO has asked SIAMRUS to perform the assessment.

What is the first activity that SIAMRUS should carry out?

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Suggested Answer: A

Objective and Context:

The ZYXS IT Director proposes ZYXS as the service integrator in the new SIAM model.

The CIO needs to validate if ZYXS possesses the necessary capabilities.

Assessment of Capabilities:

SIAMRUS must begin by comparing the current service integration capabilities of ZYXS with the defined SIAM objectives and the target SIAM model.

This involves identifying the specific capabilities required for the target SIAM model and evaluating whether ZYXS meets these requirements.

Alignment with SIAM Objectives:

This comparison ensures that ZYXS can fulfill the roles and responsibilities expected of the service integrator, in line with the overall goals of the SIAM implementation.

Initial Activity:

This step serves as the foundation for understanding gaps and strengths, which will guide further detailed assessments and development plans if necessary.


SIAM Professional Body of Knowledge (BoK), Chapter on Capability Assessment

ITIL 4: Direct, Plan and Improve (DPI), Section on Continual Improvement

by Abel at May 02, 2025, 01:48 PM

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Myra
1 days ago
You guys are overthinking this. The first step should be to identify and map the stakeholders, process owners, and managers for all services across ZYXS. That's the foundation, everything else builds on that.
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Nichelle
3 days ago
Nah, I disagree. I think they should start by comparing ZYXS's service integration capabilities with the SIAM objectives and the target model. That'll give them a clear picture of where they're at.
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Derick
20 days ago
That's a good point, Margo. We need to make sure the teams are at the required maturity level.
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Margo
26 days ago
But wouldn't it also be crucial to assess the existing capabilities of each team in ZYXS?
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Dana
1 months ago
I agree with Derick. It's important to ensure alignment with the overall goals.
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Glenn
1 months ago
Hmm, I think the first activity should be to assess the existing capabilities of each team in ZYXS. That's the only way to really determine if they have the required maturity for SIAM, right?
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Sunshine
1 days ago
B) Assess the existing capabilities of each team in ZYXS and determine if they are at the required maturity
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Loreen
27 days ago
A) Compare the ZYXS service integration capabilities with the SIAM objectives and the target SIAM model
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Derick
1 months ago
I think the first activity should be to compare ZYXS service integration capabilities with the SIAM objectives.
upvoted 0 times
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