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Exin ITSM20F.EN Exam - Topic 1 Question 93 Discussion

Actual exam question for Exin's ITSM20F.EN exam
Question #: 93
Topic #: 1
[All ITSM20F.EN Questions]

What is a shared concept of both ISO/IEC 27001 and ISO/IEC 20000?

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Suggested Answer: A

A . Correct. The objective is to ensure the service provider has sufficient Capacity to meet the current and future agreed demands of the Customer's business needs.

B . Incorrect. There is no objective to meet all demands but to meet agreed demands.

C . Incorrect. There is no specific mention of development and operational requirements.

D . Incorrect. The objective is to provide sufficient Capacity to meet current demands but also agreed future demands.


by Tashia at Jul 07, 2024, 09:56 AM

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Tamera
3 months ago
Really? I didn't expect that.
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Lemuel
3 months ago
Wait, are we sure it's not Capacity Management?
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Jess
3 months ago
I thought it was Incident Management at first.
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Ahmed
4 months ago
Agreed, C is the right answer!
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Simona
4 months ago
It's definitely Information Security Management!
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Kayleigh
4 months ago
I think capacity management might be more about resources, so I'm leaning towards incident management as the shared concept.
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Lawana
4 months ago
I feel like information security management is a key part of ISO/IEC 27001, but I'm uncertain if it's directly related to ISO/IEC 20000.
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Ahmed
4 months ago
I remember practicing a question about incident management in ISO/IEC 20000, but I can't recall if it applies to ISO/IEC 27001 too.
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Ronny
5 months ago
I think both standards focus on managing risks, but I'm not sure which specific concept they share.
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Janine
5 months ago
I think the answer is C. Information Security Management seems to be the shared concept between these two ISO standards. I'm pretty confident about this, as it aligns with my understanding of their scope and requirements.
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Arthur
5 months ago
Okay, I've got this. Both ISO/IEC 27001 and ISO/IEC 20000 are focused on managing IT-related processes and services. The shared concept here is likely something like "Information Security Management" since that's a core part of both standards.
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Lucille
5 months ago
Hmm, I'm a bit unsure about this one. I know ISO/IEC 27001 is about information security management, but I'm not as familiar with ISO/IEC 20000. I'll need to review the key areas of both standards to identify any shared concepts.
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Latanya
5 months ago
This looks like a straightforward question about the shared concepts between two different ISO standards. I'll need to think about the key areas that both ISO/IEC 27001 and ISO/IEC 20000 cover.
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Jessenia
5 months ago
Wait, I'm confused. I thought Subscriber pages allowed you to use standard Salesforce B2B Commerce components, but now I'm not sure. I better re-read the question and options carefully.
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Sabina
5 months ago
This is right up my alley. The key is to use the appropriate route pattern that can match any E.164 number, which points to Option D as the correct answer.
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Gail
5 months ago
I recall that installing the certificate on vManage is important, but was it more crucial to do it on the WAN Edge first?
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Ashlyn
10 months ago
Ooh, tricky one! I bet the answer is 'Incident Management'. After all, who doesn't love a good IT incident to spice up the day? Oh, wait, that's just me. Hmm, C it is.
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Cyril
8 months ago
I agree with you, 'Information Security Management' is the way to go.
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Jade
9 months ago
I'm going with 'Capacity Management'. It's crucial for both standards.
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Annamae
9 months ago
I think it's 'Information Security Management'. Can't go wrong with keeping data secure.
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Valentin
10 months ago
Release management? Really? That seems more like an ITIL thing than an ISO standard. I'm going with C - information security management. Can't go wrong with that.
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Maryann
8 months ago
Release management is important too, but I see your point about it being more related to ITIL.
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Cyril
9 months ago
I think incident management is also important in both standards.
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Mary
9 months ago
I agree, information security management is a key concept in both ISO/IEC 27001 and ISO/IEC 20000.
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Herminia
11 months ago
Aha, I think it's got to be information security management. Both standards focus on protecting information assets, right? C seems like the obvious choice here.
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Carey
10 months ago
Yes, protecting information assets is crucial in both standards. C is definitely the shared concept between the two.
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Sharen
10 months ago
I agree, C is the correct answer. Information security management is a key aspect in both ISO/IEC 27001 and ISO/IEC 20000.
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Eladia
11 months ago
Hmm, this one's tricky. Both ISO/IEC 27001 and ISO/IEC 20000 deal with IT management, but I'm not sure which concept they share. Let me think this through.
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Franklyn
10 months ago
D) Release Management
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Pete
10 months ago
C) Information Security Management
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Tamra
10 months ago
B) Incident Management
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Candra
10 months ago
A) Capacity Management
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Adelle
11 months ago
I believe Incident Management is also a shared concept between the two standards.
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Percy
11 months ago
I agree with Quentin, both ISO/IEC 27001 and ISO/IEC 20000 focus on Information Security Management.
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Quentin
11 months ago
I think the shared concept is Information Security Management.
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