CompTIA PK0-005 Exam - Topic 3 Question 7 Discussion

Actual exam question for CompTIA's PK0-005 exam

Question #: 7
Topic #: 3

A project manager is overseeing the implementation of a major upgrade to a critical ERP system. The project sponsor is requiring that the upgrade should not exceed more than three hours of downtime for the implementation and validation in production. During cutover, the team runs into a validation issue after 2.5 hours, and the process is only 70% through the validation steps Which of the following actions should the project manager take?

ANotify customers the downtime will take longer than expected.

BAdd new team members to help speed up validation.

CBegin executing the rollback plan.

DRecord the issue and proceed with the implementation.

Show Suggested Answer

Suggested Answer: B

Assess the impact of the request and create a change request. The project manager should assess the impact of the request and create a change request in response to the stakeholder asking to add mobile device functionality to a project that is on track to be completed under budget and ahead of schedule. A change request is a document that formally proposes and records a modification or addition to some aspect of a project, such as scope, schedule, cost, quality, or resources. A change request can help to communicate and justify the need and rationale for the change and its implications on the project objectives and deliverables.A change request also helps to initiate the change control process, which involves reviewing, approving, implementing, and monitoring the change12

by Tyra at Jul 08, 2023, 06:14 PM

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Danica

5 months ago

Totally agree, rollback is the safest bet here!

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Glendora

5 months ago

Wait, they’re only 70% done after 2.5 hours? That sounds off.

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Tennie

5 months ago

Adding new team members might just complicate things.

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Lucina

5 months ago

Gotta notify customers, can't leave them in the dark!

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Hoa

6 months ago

Downtime is only 3 hours max, right?

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Janine

6 months ago

I recall a similar question where we had to decide whether to proceed with an issue. Recording it sounds risky, but maybe it's worth it if we can fix it quickly afterward.

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Josphine

6 months ago

I feel like executing the rollback plan is a safe choice, especially since we're only 70% through validation. But would that mean we have to start all over?

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Santos

6 months ago

I think adding new team members could help, but what if they aren't familiar with the system? That could slow things down even more.

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Inocencia

6 months ago

I remember we discussed the importance of communication during downtime. Notifying customers might be the best first step, but I'm not sure if that's enough.

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Lili

6 months ago

This is a good question. I'll make sure to double-check my answer before submitting.

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Noelia

6 months ago

Use cases, that's gotta be it! The test team should be able to review the use cases to understand the acceptance criteria for the project.

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Alyce

6 months ago

I think the total should be $37,000 based on the wages plus the state unemployment compensation. That's what similar questions showed, but I hope I'm not missing anything!

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Shasta

11 months ago

I'd go with C) and start that rollback plan - no point in trying to pull a rabbit out of a hat at this point. Unless, of course, the project manager has a time-traveling DeLorean hidden in their office. Then I'd say 'Floor it!'

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Lore

11 months ago

A) Notify customers the downtime will take longer than expected.

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Ciara

11 months ago

D) Record the issue and proceed with the implementation.

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Meghann

11 months ago

C) Begin executing the rollback plan.

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Leonor

11 months ago

A) Notify customers the downtime will take longer than expected. Honesty is the best policy, and the sponsor will understand if we communicate the issue proactively. After all, they'd probably be more upset if we just went over the deadline without warning.

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Crista

11 months ago

B) Add new team members to help speed up validation. With a little extra manpower, we might just be able to get the validation done within the 3-hour window. Plus, the sponsor will appreciate the effort to meet their requirement.

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Kristel

12 months ago

D) Record the issue and proceed with the implementation. The project is already 70% complete, and rolling back could create more issues. Plus, the sponsor didn't specify that the downtime had to be exactly 3 hours - just 'not exceed' that timeframe. Why not see if we can finish in the remaining 30 minutes?

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Tashia

10 months ago

D) Record the issue and proceed with the implementation.

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Margot

10 months ago

D) Record the issue and proceed with the implementation.

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Ethan

10 months ago

C) Begin executing the rollback plan.

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Mona

10 months ago

A) Notify customers the downtime will take longer than expected.

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Solange

11 months ago

A) Notify customers the downtime will take longer than expected.

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Sylvia

11 months ago

D) Record the issue and proceed with the implementation.

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Daren

11 months ago

C) Begin executing the rollback plan.

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Clare

11 months ago

A) Notify customers the downtime will take longer than expected.

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Renato

12 months ago

I think notifying customers about the delay would be the best option to manage expectations.

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Donette

12 months ago

We should start executing the rollback plan to minimize the impact.

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Louvenia

12 months ago

C) Begin executing the rollback plan. The project sponsor clearly stated the downtime should not exceed 3 hours, and with the validation process only 70% complete after 2.5 hours, it's clear the deadline will be missed. Proceeding with the implementation at this point would be irresponsible.

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