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When developing a negotiation approach, according to recognised theory (for example, Mendelow), how should stakeholders with high interest but low power be managed?
Suggested Answer: C, E
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Hearing is passive but listening is active, and some people need to learn to be a good, attentive listener. The following rules of attentive listening will help you to become a successful negotiator:
* Be motivated to listen
* Be alert to non-verbal cues
* Do not interrupt the other party when they are speaking
* Fight off distractions
* Write everything down
* Listen with a goal in mind
* Give the other party your undivided attention
* React to the message, not the person
LO 3, AC 3.3
41 comments · newest first
RO
Roselle
11 months ago
Wait, really? I thought high interest meant they should be more involved!
ER
Eric
11 months ago
I read somewhere it’s actually D, keep satisfied.
TA
Taryn
12 months ago
I’m not so sure about that. What if they get too involved?
JA
Jaleesa
12 months ago
Totally agree with C! Communication is key.
AN
Antonette
1 year ago
I think it's definitely C, keep informed.
CE
Cecily
1 year ago
I thought key players were those with high power, so I’m leaning towards keeping them informed, but I need to double-check that.
QU
Quentin
1 year ago
I feel like minimal effort is too dismissive for high-interest stakeholders, but I can't recall the exact theory details.
DO
Doyle
1 year ago
I remember practicing a question like this, and I think it was about keeping them satisfied, but that might apply to different levels of power.
LE
Lenita
1 year ago
I think stakeholders with high interest but low power should be kept informed, but I'm not entirely sure if that's the right approach.
PA
Pansy
1 year ago
I feel pretty confident about this one. Stakeholders with high interest but low power should be managed by keeping them satisfied, which is option D. That's the Mendelow recommendation, if I'm not mistaken.
EL
Elli
1 year ago
I'm a bit confused here. Is it really just about keeping them informed, or is there more to it? I'll need to review my notes to make sure I understand the nuances of this approach.
KA
Katheryn
1 year ago
Okay, I've got this. Based on the Mendelow matrix, stakeholders with high interest but low power should be managed by keeping them informed. That's option C, right?
SH
Shaquana
1 year ago
This seems like a tricky one. I'll need to think carefully about the Mendelow framework and how it applies to stakeholders with high interest but low power.
VI
Vicente
1 year ago
Hmm, I remember discussing this in class. I think the key is to keep these stakeholders informed and engaged, even if they don't have a lot of direct influence.
AU
Audria
1 year ago
Hmm, this seems like a tricky one. I'll need to carefully read through the options and think about which step in decision-making is not included.
RO
Rory
1 year ago
This seems like a straightforward question about the different states of data in an app. I'll start by thinking about the key stages - data that's stored, data that's being processed, and data that's being transmitted.
RE
Reita
1 year ago
The question is asking us to select the set of principles that would be most appropriate for guiding the architecture team. Based on the scenario, I think the focus should be on ensuring security, reliability, and accessibility of the centralized ERP system.
LI
Lisbeth
1 year ago
Okay, let me break this down step-by-step. The chmod 654 command should give the file read, write, and execute permissions for the owner, read and execute permissions for the group, and execute permissions for others.
AS
Asha
1 year ago
I'm pretty sure the answer is C - Keep informed. Although, if we're being honest, I'd prefer to just keep them entertained with a puppet show. Stakeholder management made easy!
JO
Johnathon
1 year ago
Oh boy, this one's tricky. I'm leaning towards A - Minimal effort, because let's be honest, who has time for high-interest, low-power stakeholders these days? Just give 'em a pat on the head and move on, am I right?
FR
Francine
1 year ago
B) Key player
LY
Lyla
1 year ago
C) Keep informed
NA
Nan
1 year ago
A) Minimal effort
JE
Jeannine
2 years ago
This question is a piece of cake! The answer is clearly D - Keep satisfied. I mean, who doesn't love a good stakeholder dance party?
MA
Maia
1 year ago
D) Keep satisfied
TE
Tess
1 year ago
C) Keep informed
MA
Margart
1 year ago
B) Key player
JA
Jame
1 year ago
A) Minimal effort
JE
Jeannetta
2 years ago
Hmm, I was thinking B - Key player, but after reviewing the options, I think C - Keep informed makes the most sense. Mendelow would definitely approve.
AZ
Azalee
1 year ago
Exactly, they may not have the power to make decisions, but they can still influence the outcome.
MA
Marisha
1 year ago
Minimal effort might not be enough to satisfy their need for information.
GW
Gwenn
1 year ago
It shows respect and helps maintain a positive relationship with them.
NI
Nieves
1 year ago
I agree, keeping stakeholders with high interest but low power informed is crucial.
MA
Mariann
1 year ago
It shows respect and helps maintain a positive relationship with them.
CH
Christiane
1 year ago
It shows respect and keeps them engaged in the negotiation process.
KA
Kayleigh
1 year ago
I agree, keeping stakeholders with high interest but low power informed is crucial.
JE
Jesusita
2 years ago
I agree, keeping stakeholders with high interest but low power informed is crucial.
MO
Moon
2 years ago
Wow, this question really tests our knowledge of stakeholder management. I'm pretty sure the answer is C - Keep informed. Gotta stay on top of those high-interest, low-power stakeholders, right?
JA
Janine
2 years ago
I believe stakeholders with high interest but low power should be kept informed to ensure transparency.
EV
Eveline
2 years ago
I agree with Lashawn, keeping them satisfied can help prevent any potential issues.
LA
Lashawn
2 years ago
I think stakeholders with high interest but low power should be kept satisfied.