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CIPS L4M5 Exam Questions

Exam Name: Commercial Negotiation
Exam Code: L4M5
Related Certification(s): CIPS Level 4 Diploma in Procurement and Supply Certification
Certification Provider: CIPS
Number of L4M5 practice questions in our database: 275 (updated: Aug. 27, 2025)
Expected L4M5 Exam Topics, as suggested by CIPS :
  • Topic 1: Analyse the application of commercial negotiations in the work of procurement and supply/ Negotiation in relation to the stages of the sourcing process
  • Topic 2: Understand key approaches in the negotiation of commercial agreements with external organisations/ Sources of conflict that can arise in the work of procurement and supply
  • Topic 3: Team management and the influence of stakeholdebest alternative to a negotiated agreement (BATNA)rs in negotiations/ Definitions of commercial negotiation
  • Topic 4: Setting targets and creating a / Collaborative win-win integrative approaches to negotiations
  • Topic 5: Differentiate between the types of approaches that can be pursued in commercial negotiations/ Distributive win-lose, distributive approaches to negotiation
  • Topic 6: Organisational power: comparing the relative power of purchasers and suppliers/ Explain how the balance of power in commercial negotiations can affect outcomes
  • Topic 7: How purchasers can improve leverage with suppliers/ The importance of power in commercial negotiations
  • Topic 8: Building relationships based on reputation, and trust/ Repairing a relationship/ The relationship spectrum
  • Topic 9: Identify the different types of relationships that impact on commercial negotiations/ Pragmatic and principled styles of negotiation
  • Topic 10: Costing methods such as absorption, marginal or variable and activity-based costing/ Know how to prepare for negotiations with external organisations
  • Topic 11: Macroeconomics and its influence on commercial negotiations/ Contrast the economic factors that impact on commercial negotiations
  • Topic 12: Setting objectives and defining the variables for a commercial negotiation/ Use of telephone, teleconferencing or web-based meetings
  • Topic 13: How behaviours should change during the different stages of a negotiation/ Compare the key communication skills that help achieve desired outcomes
  • Topic 14: Analyse how to assess the process and outcomes of negotiations to inform future practice/ Protecting relationships after the negotiation
Disscuss CIPS L4M5 Topics, Questions or Ask Anything Related

Lashawn

2 months ago
Passed my CIPS certification! Pass4Success's exam questions were spot-on. Made my preparation so much more efficient.
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Lorita

2 months ago
Just passed! Study negotiation communication skills. Be prepared to analyze verbal and non-verbal communication in negotiation scenarios.
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Lashawna

3 months ago
Thanks to Pass4Success for helping me pass! Expect questions on negotiation team dynamics. Know roles and strategies for effective team negotiations.
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German

3 months ago
Just conquered the CIPS exam! Pass4Success's practice questions were lifesavers. Couldn't have prepared so quickly without them.
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Lashanda

4 months ago
CIPS certified professional here! Pass4Success's materials were key to my success. Their questions were incredibly relevant.
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Dino

5 months ago
Passed CIPS Commercial Negotiation! Pass4Success's practice tests were a game-changer. Prepared me thoroughly in no time.
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Lili

5 months ago
The test covered emotional intelligence in negotiations. Understand how to recognize and manage emotions during negotiation processes.
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Pansy

6 months ago
Passed the CIPS exam! Study win-win negotiation concepts. Know how to create value and find mutually beneficial solutions in commercial negotiations.
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Charlena

6 months ago
CIPS certification achieved! Pass4Success's exam prep was invaluable. Their questions mirrored the actual test so well.
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Salome

6 months ago
Pass4Success questions were spot on! Be prepared for questions on negotiation tactics. Understand common tactics like anchoring, framing, and concession strategies.
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Dalene

7 months ago
The exam included scenarios on multi-party negotiations. Practice strategies for managing complex negotiations with multiple stakeholders.
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Staci

7 months ago
Just aced the CIPS exam! Pass4Success's practice questions were spot-on. Saved me weeks of studying!
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Charlene

7 months ago
Just cleared the exam! Study negotiation planning and preparation. Know how to conduct pre-negotiation research and set objectives.
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Christene

8 months ago
I passed the CIPS Commercial Negotiation exam, and the Pass4Success practice questions were crucial. One challenging question was about the steps in undertaking commercial negotiations, especially the importance of setting clear objectives. I wasn't entirely sure, but I passed.
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Idella

8 months ago
Thanks to Pass4Success for the great prep materials. Expect questions on contract law basics. Understand key elements of valid contracts and common clauses.
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Peggie

8 months ago
Finally CIPS certified! Pass4Success's materials were crucial for my last-minute cramming. Their questions matched the exam perfectly.
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Benton

8 months ago
The test covered conflict resolution techniques. Be familiar with methods like mediation, arbitration, and litigation in business disputes.
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Shawna

8 months ago
I am delighted to say that I passed the CIPS Commercial Negotiation exam. The Pass4Success practice questions were extremely helpful. One question that I found difficult was about preparing for negotiations, particularly the role of market analysis. I wasn't confident in my answer, but I still managed to pass.
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Lajuana

9 months ago
Passed the exam! There were questions on negotiation ethics. Review ethical dilemmas and decision-making frameworks in commercial negotiations.
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Leana

9 months ago
I successfully passed the CIPS Commercial Negotiation exam, and I owe it to the Pass4Success practice questions. There was a tricky question on key approaches in negotiation, specifically about the differences between competitive and collaborative negotiation. I was a bit unsure, but I still passed.
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Eugene

9 months ago
Passed my CIPS Commercial Negotiation exam today! Pass4Success's practice tests were a lifesaver. Highly recommend for quick prep!
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Marylyn

9 months ago
Pass4Success really helped me prepare quickly. Make sure to study cultural differences in negotiation. Expect questions on how cultural factors impact international business negotiations.
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Rikki

9 months ago
Happy to report that I passed the CIPS Commercial Negotiation exam! The Pass4Success practice questions were a great help. One question that caught me off guard was about the different stages of undertaking commercial negotiations, especially the importance of the planning phase. I wasn't sure if I got it right, but I passed nonetheless.
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Hermila

10 months ago
The exam included questions on power dynamics in negotiations. Understand sources of power and how they influence negotiation outcomes.
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Aleta

10 months ago
I passed the CIPS Commercial Negotiation exam, and the Pass4Success practice questions were invaluable. One challenging question was about preparing for negotiations, particularly the significance of understanding the other party's interests. I wasn't entirely confident in my response, but I managed to pass.
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Jodi

10 months ago
CIPS certified! Pass4Success helped me prepare in record time. Their exam questions were incredibly similar to the real thing.
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Ellen

10 months ago
Excited to announce that I passed the CIPS Commercial Negotiation exam! Thanks to Pass4Success practice questions, I felt prepared. There was one question about key approaches in negotiation, specifically how to handle a win-win scenario. I was a bit unsure about the best strategies, but I still passed.
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Devorah

11 months ago
Negotiation styles were a key topic. Practice identifying and adapting to different styles like competitive, collaborative, and compromising in various business contexts.
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Stephaine

11 months ago
I am thrilled to share that I passed the CIPS Commercial Negotiation exam. The Pass4Success practice questions were spot on. One question that puzzled me was about the steps involved in undertaking commercial negotiations, particularly the role of stakeholder analysis. I wasn't sure if I covered all the points, but it worked out in the end.
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Harris

11 months ago
Wow, the CIPS exam was tough, but I made it! Pass4Success really came through with relevant material. Couldn't have done it without them.
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Myra

11 months ago
Thanks to Pass4Success for their relevant exam questions! The test covered game theory concepts. Be prepared to analyze negotiation strategies using prisoner's dilemma scenarios.
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Inocencia

11 months ago
Just passed the CIPS Commercial Negotiation exam! The Pass4Success practice questions were a lifesaver. There was a tricky question on how to prepare for negotiations with external organisations, specifically about the importance of a BATNA (Best Alternative to a Negotiated Agreement). I wasn't confident in my answer, but I still managed to pass.
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Annice

12 months ago
Just passed the CIPS Commercial Negotiation exam! Expect questions on BATNA (Best Alternative to a Negotiated Agreement). Study how to identify and evaluate alternatives in negotiation scenarios.
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Vanesa

12 months ago
I recently passed the CIPS Commercial Negotiation exam, and I have to say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the different key approaches in the negotiation of commercial agreements with external organisations. It asked how integrative negotiation differs from distributive negotiation, and I wasn't entirely sure of the nuances.
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Lenna

1 years ago
Just passed the CIPS Commercial Negotiation exam! Thanks Pass4Success for the spot-on practice questions. Saved me so much time!
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Jordan

1 years ago
Just passed the CIPS Commercial Negotiation exam! One tricky area was contract terms and conditions. Expect questions on liability clauses and risk allocation. Study different types of contractual terms thoroughly. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Free CIPS L4M5 Exam Actual Questions

Note: Premium Questions for L4M5 were last updated On Aug. 27, 2025 (see below)

Question #1

Which of the following is an objective of proposing phase?

Reveal Solution Hide Solution
Correct Answer: D

:

In the study guide, CIPS lists 5 stages of an negotiation:

The opening phase: confirm understanding and get the issues on the table. At this stage, both parties should check agenda, authority and create atmosphere conducive to agreement

The testing phase is an information gathering stage where the hypothesis and assumptions you have made in the planning stage can be tested and confirmed or disconfirmed

The proposing phase: Both sides may start making tentative proposals regarding their offering.

The bargaining phase: Both parties trade concessions; the preliminary stages are over and proposals move from being tentative and general to being more definite and specific.

The agreement and closing phase: both parties should seek agreement or if TOP does not have the final authority, some sort of acknowledgement of what key terms are should be sought.


Question #2

A skilled negotiator will use a range of questioning techniques in a negotiation. If they wished to explore options with the other party without making any formal commitment, which type of question style would they use?

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Correct Answer: B

Question #3

Which of the following are signs indicating that the trust between buyer and supplier has improved? Select TWO that apply.

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Correct Answer: B, C

Signs of trust in business relationships

* Mutually agreed and managed objectives

* Sharing information

* Managing conflict through joint problem solving

* On time delivery of products and services

* High-performance teams that feel empowered to get the job done

* Supplier welcomes opportunity to innovate

* Both parties share ideas and insight

* Clear criteria for decision making

LO 1, AC 1.4


Question #4

Collaborative approach in negotiation not only can fully satisfies the concerns of both, but also ensure that neither party will seek to be opportunistic in later time during the life of the contract. Is this statement true?

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Correct Answer: B

:

Integrative, interest-based negotiation can facilitate constructive, positive relationship and establish contracts between parties on a foundation of goodwill. It is important to note it can only facilitate these positive outcomes, it does not guarantee that the other party will not seek to be opportunistic at a later time during the life of the contract. Previous knowledge of the behaviours of the other party regarding honouring contractual and other commitments will be useful here in predicting long-term outcomes, not ensuring that they will not leverage their advantages.


Question #5

Which of the following occur within the planning and preparation stage in a negotiation process? Select THREE that apply.

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Correct Answer: A, B, F

In the planning and preparation stage of negotiation, it is essential to build a strong foundation by understanding various factors that influence the negotiation outcome. According to CIPS resources, critical aspects of preparation include:

Understanding the other party (A): This helps in anticipating their needs, objectives, and potential negotiation styles, leading to more strategic discussions.

Defining the constituents (B): This involves identifying all stakeholders or parties impacted by the negotiation, ensuring their interests are considered when planning the negotiation strategy.

Analyzing the bargaining power (F): Understanding the relative power each party brings to the negotiation helps in setting realistic goals and predicting possible negotiation dynamics.

These elements are foundational in ensuring a well-rounded approach and enabling both parties to enter negotiations with clarity and strategy, enhancing the potential for a positive outcome.



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