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Avaya 78950X Exam - Topic 8 Question 90 Discussion

Actual exam question for Avaya's 78950X exam
Question #: 90
Topic #: 8
[All 78950X Questions]

Which two statements about the Avaya Contact Center Select (ACCS) skillset are true? (Choose two.)

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Suggested Answer: B, D

by Devora at Nov 23, 2025, 05:35 PM

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Mirta
5 days ago
I’m with you all. C is crucial for team efficiency.
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Gilbert
10 days ago
C and D make sense. Agents need to be grouped effectively.
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Estrella
16 days ago
I feel like A is misleading. Skillsets do more than just reporting.
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Claudio
21 days ago
I’m leaning towards B and D. Activity codes matter for reporting.
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Glory
26 days ago
B is misleading, skillsets are about agents, not just codes.
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Arlie
1 month ago
Wait, skillsets are just for reporting? That can't be right!
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Avery
1 month ago
A is totally wrong, skillsets do more than just reporting.
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Azalee
1 month ago
Definitely agree with D!
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Van
2 months ago
I think C and D are correct.
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Cristy
2 months ago
D and C make the most sense. Skillsets are used for both reporting and managing agent groups.
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Colene
2 months ago
Haha, I bet the developers who came up with these skillset terms were having a laugh. Sounds like a bunch of made-up corporate jargon to me.
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Emilio
3 months ago
I think A and C are the true statements. Skillsets are for grouping agents, not just for reporting.
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Cristina
3 months ago
B and D seem to be the right answers. Skillsets are used for reporting and in application flows/scripts.
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Junita
3 months ago
I thought skillsets were primarily for reporting, but I might be mixing that up with something else we studied.
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Teddy
3 months ago
I practiced a similar question, and I feel like option C makes sense since it mentions agents with similar skills.
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Stefania
3 months ago
I vaguely recall that skillsets are referenced in application flows, but I'm not sure if they also relate to scripts.
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Laurel
3 months ago
I think skillsets are more than just for reporting, but I can't remember if they actually group agents or just codes.
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Tatum
4 months ago
I think the key here is understanding the difference between skillsets and activity codes. Skillsets are groups of agents, while activity codes are just for reporting. So B is true, but I'm not sure about the other options. Gonna have to think this through carefully.
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Annamae
4 months ago
I'm not too sure about this one. I know skillsets are used for reporting, but I'm not sure if that's all they're used for. And I'm not clear on the difference between skillsets and activity codes. I'll have to review my notes before answering this.
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Remona
4 months ago
Okay, I've got this. Skillsets are groups of agents with similar skills, so C is definitely true. And they're used in both application flows and scripts, so D is also true. I'm pretty confident about those two.
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Cheryl
4 months ago
D and C are correct. Skillsets are used in both application flows and scripts.
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France
4 months ago
I think C and D are correct. Skillsets group similar agents.
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Claribel
5 months ago
Agreed! D is definitely true. They’re used in scripts.
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William
5 months ago
Hmm, I'm a bit confused about the difference between skillsets and activity codes. I think B might be true, but I'm not totally sure. I'll have to think this through a bit more.
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Colene
5 months ago
I think I know this one. Skillsets are definitely used for more than just reporting - they're referenced in application flows and scripts too, so I'd say D is true.
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Nichelle
Yeah, C sounds right. Similar skills are important.
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Janna
4 months ago
I agree, D is definitely true.
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Kati
5 months ago
What about C? It makes sense too.
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