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Avaya 78950X Exam

Certification Provider: Avaya
Exam Name: Avaya Contact Center Select Implementation and Maintenance Exam
Number of questions in our database: 65
Exam Version: Oct. 21, 2021
78950X Exam Official Topics:
  • Topic 1: Explain the required IP Office configuration steps to integrate with ACCS/ Explain the operation and benefits of the ACCS solution
  • Topic 2: Explain the steps required to troubleshoot the ACCS server by symptoms/ Explain the business continuity requirements in a Campus Redundancy Environment
  • Topic 3: Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment/ Explain how to secure the links between ACCS and IP Office
  • Topic 4: Apply the configuration steps for outbound features using Outbound Campaign Management Tool/ Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS
  • Topic 5: Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state/ Apply the configuration steps for multimedia features within ACCS
  • Topic 6: Apply basic ACCS administration tasks and configure agent and supervisor privileges/ Explain the ACCS license assignments/ Generate and schedule reports
  • Topic 7: Modify the sample application using Orchestration Designer/ Describe Prompt Management component in ACCS
  • Topic 8: Create customized real-time display/ IP Office Configurations

Free Avaya 78950X Exam Actual Questions

The questions for 78950X were last updated On Oct. 21, 2021

Question #1

Which statement is true about the Avaya GREP tool?

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Correct Answer: B

Question #2

Which statement is true about the Avaya GREP tool?

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Correct Answer: B

Question #3

Refer to the exhibit.

How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?

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Correct Answer: B

Question #4

Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.

What is causing this problem?

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Correct Answer: A

Question #5

Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)

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Correct Answer: A, C


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