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Avaya 72301X Exam - Topic 2 Question 44 Discussion

Actual exam question for Avaya's 72301X exam
Question #: 44
Topic #: 2
[All 72301X Questions]

A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.

Which tool was used, and which symptoms were visible that pointed to this issue?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Rodolfo at Oct 18, 2024, 10:38 PM

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Carylon
5 months ago
D is a possibility, but I’m not convinced it’s the right one.
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Buck
5 months ago
Wow, didn’t realize PPM could get misconfigured like that!
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Kate
5 months ago
C seems off, HTTP requests aren’t the main issue here.
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Adrianna
6 months ago
I think it’s B, that sounds more accurate.
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Elenore
6 months ago
Definitely A, saw that issue before!
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Ming
6 months ago
I think traceHTTP was used in a different context, but it doesn't seem to fit this issue with PPM. I’m leaning towards list trace.
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Marta
6 months ago
I vaguely recall something about traceSBC and PPM debugging, but I'm not confident if that’s the right choice for this scenario.
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Shawna
6 months ago
I'm not entirely sure, but I feel like traceSM was mentioned in a similar question about SIP requests. Could that be relevant?
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Myong
7 months ago
I remember practicing with list trace and how it helped identify misrouted PPM requests. I think that might be the right tool here.
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Dominga
7 months ago
I'm feeling pretty confident about this one. The symptoms of PPM requests going to the wrong place, along with the recent SBCE replacement, point to the traceSBC tool being used to identify the PPM misconfiguration.
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Kirk
7 months ago
Okay, let's see. The question says the support team was able to see that PPM was misconfigured, so I'm guessing the tool that would show that is traceSBC with PPM debugging enabled. The symptoms would be seeing the PPM requests going to the Utility Server instead of Session Manager.
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Ernie
7 months ago
Hmm, I'm a bit confused about the different tools mentioned. I'll need to carefully review the options and think through the symptoms that would indicate a PPM issue in the SBCE.
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Jovita
7 months ago
This one seems pretty straightforward. I think the key is to identify the tool used and the symptoms that pointed to the PPM misconfiguration.
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Elza
1 year ago
Hey, did you hear about the SBCE that got struck by lightning? Talk about a wild ride! Anyway, I'm pretty sure option D is the right answer here. Can't wait to ace this exam!
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Candida
10 months ago
Fingers crossed for a good result!
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Tambra
10 months ago
I agree, let's hope we both ace the exam!
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Leeann
11 months ago
Yeah, option D seems like the correct answer to me too.
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Tu
11 months ago
I heard about that lightning strike, crazy stuff!
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Lorean
1 year ago
Gotta love those lightning strikes, am I right? But seriously, this sounds like a pretty straightforward case. I'm going with option D as well. Tracesbc with PPM debugging enabled is the way to go.
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Gabriele
1 year ago
Wow, a lightning strike, huh? That's some serious hardware damage. But hey, at least the support team was able to pinpoint the issue. Option D seems like the way to go.
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Tenesha
12 months ago
User 2: Yeah, it's lucky they were able to figure out the issue with the PPM.
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Joseph
12 months ago
User 1: Lightning strikes can cause a lot of damage.
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Izetta
1 year ago
Hmm, interesting. The fact that the remote worker users couldn't see their feature buttons is a pretty clear indication that something's wrong with the PPM configuration. I'm going to go with option D on this one.
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Ciara
1 year ago
Okay, so the SBCE was damaged due to a lightning strike and PPM was misconfigured. I think traceSBC with PPM debugging enabled is the right tool here, as the symptoms indicate that the PPM requests were going to the Utility Server instead of the Session Manager.
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Mari
1 year ago
I'm not sure, but I think traceSBC with PPM debugging enabled could also be a possible answer. It's important to make sure the PPM requests are going to the right server.
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Maryrose
1 year ago
I agree with Alyce. It makes sense that misconfigured PPM would cause the remote worker users to not see their feature buttons.
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Alyce
1 year ago
I think the correct answer is A) List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server.
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