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  • 72301X: Avaya Aura Communication Applications Support Certified Exam

Avaya 72301X Exam Questions

Exam Name: Avaya Aura Communication Applications Support Certified Exam
Exam Code: 72301X
Related Certification(s): Avaya Certified Support Specialist ACSS Certification
Certification Provider: Avaya
Actual Exam Duration: 90 Minutes
Number of 72301X practice questions in our database: 95 (updated: Aug. 14, 2025)
Expected 72301X Exam Topics, as suggested by Avaya :
  • Topic 1: Identify the tools to troubleshoot Call Park and Page/ Identify tools to troubleshoot Branch Survivability
  • Topic 2: Identify the key configuration steps for AES/ Describe the key configuration steps for Internet Friendly Gateway
  • Topic 3: Describe the call flow for Call Park and Page/ Identify how to verify and troubleshoot Branch Survivability
  • Topic 4: Describe tools and logs to troubleshoot AES/ Explain the Branch Survivability and its configuration to achieve Survivability
  • Topic 5: Communication Applications Architecture/ Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
  • Topic 6: Troubleshooting Avaya Communication Applications/ Identify how to verify and troubleshoot current system status on AES
  • Topic 7: Describe the SIP Messages Sequence for Avaya Presence Services/ Describe the call flow when Branch Survivability is active and explain the AES call flows
  • Topic 8: Communication Applications Troubleshooting Tools and Techniques/ Describing the function and configuration of Avaya Presence Service with Avaya Breeze®
  • Topic 9: Describe the call flows for SIP Trunking and Remote Worker/ Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence
  • Topic 10: Describe troubleshooting tools and techniques for Internet Friendly Gateway/ Identify the call flow for Avaya Spaces Extension
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Olen

1 months ago
Aced the Avaya Aura exam! Pass4Success, you guys rock! Your practice questions were invaluable.
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Jolene

1 months ago
Certification achieved! Pass4Success materials were spot-on. Expect to see questions on Avaya Aura System Manager user management and role-based access control.
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Eleni

2 months ago
Passed with flying colors! Thanks to Pass4Success. Be ready for questions on Avaya Aura Presence Services federation. Understand how to set up connections with other presence systems.
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Carma

2 months ago
Just became Avaya Certified! Pass4Success, your questions were spot-on. Made my prep time so much more efficient!
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Lore

3 months ago
Exam conquered! Pass4Success prep was key. Know your Avaya Aura Session Border Controller (SBC) security features. Expect questions on access control lists and media encryption.
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Martina

4 months ago
Passed the Avaya exam with ease! Pass4Success, your prep material was worth every penny. Thanks a ton!
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Odette

5 months ago
Successfully certified! Pass4Success questions were invaluable. Be prepared to troubleshoot Avaya Aura Communication Manager (CM) trunk issues. Study your SIP and H.323 configurations.
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Arthur

5 months ago
Avaya Aura certification done! Pass4Success, your practice tests were a game-changer. Couldn't be more thankful!
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Janine

5 months ago
Certification in the bag! Pass4Success materials were crucial. Expect questions on Avaya Aura Experience Portal (AAEP) reporting features. Know how to interpret call logs and analytics.
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Adelina

6 months ago
Passed with confidence! Thanks to Pass4Success. Be ready to explain Avaya Aura Messaging IMAP and SMTP integration. You'll likely see configuration scenarios.
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Nikita

6 months ago
Nailed the Avaya Certified exam! Pass4Success questions were right on point. Saved me weeks of studying!
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Cornell

6 months ago
Made it through! Pass4Success prep was spot-on. Know your Avaya Aura Application Enablement Services (AES) high availability configurations – expect some detailed questions here.
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Tamekia

7 months ago
Exam success! Pass4Success really delivered. Be prepared for questions on Avaya Breeze deployment models and application installation procedures.
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Staci

7 months ago
Successfully cleared the Avaya Aura exam today. Pass4Success, you're a gem for providing such accurate prep material!
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Laura

7 months ago
I successfully passed the Avaya Aura Communication Applications Support Certified Exam, thanks to the practice questions from Pass4Success. One challenging question was about Communication Applications Troubleshooting Tools and Techniques, specifically which tool is best for capturing network packets. I wasn't sure but managed to pass.
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Graciela

7 months ago
Certified at last! Pass4Success questions were a great help. Expect to troubleshoot Avaya Aura Media Server (MS) issues. Know your codec and media resource allocation.
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Sharika

8 months ago
Passed the exam! Pass4Success materials were key. Study up on Avaya Aura System Manager backup and restore procedures – you'll probably see a scenario on this.
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Estrella

8 months ago
Avaya Certified status achieved! Pass4Success made it possible with their relevant practice questions. Thank you!
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Erick

8 months ago
Just passed the Avaya Aura Communication Applications Support Certified Exam! The Pass4Success practice questions were essential. There was a question about Communication Applications Architecture, particularly the function of the Communication Manager in the architecture. I had to recall the details but got it right.
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Elbert

8 months ago
Certification achieved! Thanks, Pass4Success. Be ready to explain Avaya Aura Presence Services architecture and its integration with other Avaya Aura components.
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Viola

8 months ago
I passed the Avaya Aura Communication Applications Support Certified Exam, and the practice questions from Pass4Success were a big help. One question that was tricky asked about Troubleshooting Avaya Communication Applications, specifically how to use traceSM for troubleshooting SIP issues. I wasn't completely confident but still managed to pass.
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Remedios

9 months ago
Exam conquered! Pass4Success prep was invaluable. Expect questions on Avaya Aura Session Manager configuration. Focus on session routing and SIP entity setup.
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Bev

9 months ago
Passed my Avaya exam with flying colors! Pass4Success prep was key. So grateful for their efficient study materials.
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Novella

9 months ago
Cleared the Avaya Aura Communication Applications Support Certified Exam! The Pass4Success practice questions really helped. There was a question on Call Flows that asked about the role of the Media Gateway in the call setup process. I had to think twice but got it right eventually.
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Minna

9 months ago
Successfully certified! Pass4Success questions were spot on. Know your Avaya Aura Communication Manager (CM) administration commands – you'll likely see some command-line interface questions.
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Tran

9 months ago
I just passed the Avaya Aura Communication Applications Support Certified Exam. The practice questions from Pass4Success were invaluable. One question that gave me pause was about the different Communication Applications Troubleshooting Tools and Techniques, specifically which tool is best for analyzing call logs. I wasn't entirely sure but managed to pass.
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Latricia

10 months ago
Avaya Aura cert in the bag! Pass4Success questions were eerily similar to the real thing. Highly recommend!
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Azzie

10 months ago
Aced the exam! Pass4Success materials were a lifesaver. Be prepared for questions on Avaya Aura Experience Portal (AAEP) call flow design. Practice creating simple IVR applications.
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Kimbery

10 months ago
Successfully passed the Avaya Aura Communication Applications Support Certified Exam! The Pass4Success practice questions were spot on. There was one question about Communication Applications Architecture that asked about the role of Session Manager in the overall architecture. I had to recall the specifics but got it right in the end.
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Darci

10 months ago
Passed with flying colors! Pass4Success really came through. Make sure you can troubleshoot Avaya Aura Messaging voicemail issues – expect scenario-based questions on this topic.
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Dottie

10 months ago
I passed the Avaya Aura Communication Applications Support Certified Exam, thanks to the practice questions from Pass4Success. One challenging question asked about the steps involved in Troubleshooting Avaya Communication Applications, particularly how to isolate issues in a multi-node environment. I wasn't 100% sure, but I managed to answer it correctly.
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Colton

11 months ago
Wow, aced the Avaya Certified exam! Pass4Success materials were a lifesaver. Couldn't have done it without them.
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Vincent

11 months ago
Exam success! Kudos to Pass4Success for the prep materials. Watch out for questions on Avaya Aura Application Enablement Services (AES) APIs. Understanding their integration with third-party applications is crucial.
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Maddie

11 months ago
Just cleared the Avaya Aura Communication Applications Support Certified Exam! The practice questions from Pass4Success were a lifesaver. There was a tricky question on Call Flows, specifically about the sequence of SIP messages during a call setup. I had to think hard about the correct order but eventually figured it out.
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Cyndy

11 months ago
Just passed the Avaya Aura Communication Applications Support exam! Thanks to Pass4Success for the spot-on practice questions. Be ready for scenarios on Avaya Aura Messaging installation – know your hardware requirements inside out.
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Cordelia

11 months ago
I recently passed the Avaya Aura Communication Applications Support Certified Exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the specific tools used in Communication Applications Troubleshooting. I wasn't entirely sure which tool was best for monitoring SIP traffic, but I managed to get through it.
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Murray

12 months ago
Just passed the Avaya Aura exam! Thanks Pass4Success for the spot-on practice questions. Saved me so much time!
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Justine

12 months ago
Passing the Avaya Aura Communication Applications Support Certified Exam was a great achievement for me, and I owe a lot of credit to Pass4Success practice questions. The topics on the exam, such as troubleshooting Call Park and Page, were quite challenging, but with the help of the practice questions, I was able to navigate through them successfully. One question that I recall was related to identifying the tools for troubleshooting Branch Survivability, which I had studied but was unsure of the specifics. However, I was able to make an educated guess and pass the exam with flying colors.
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Lisbeth

1 years ago
My exam experience was quite intense, especially when it came to identifying the tools to troubleshoot Branch Survivability. Pass4Success practice questions really helped me understand the key steps needed to troubleshoot this feature effectively. One question that I remember was about the key configuration steps for Internet Friendly Gateway, which I had reviewed but was a bit unsure about. Despite my uncertainty, I managed to answer the question correctly and pass the exam.
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Coleen

1 years ago
Successfully cleared the Avaya Aura exam in record time, thanks to Pass4Success's focused study materials. Highly recommended!
upvoted 0 times
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Andra

1 years ago
Aced the Avaya Certified exam today! Pass4Success's materials were invaluable. Grateful for the relevant practice questions.
upvoted 0 times
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Vilma

1 years ago
I recently passed the Avaya Aura Communication Applications Support Certified Exam and I found the questions related to troubleshooting Call Park and Page very challenging. Thanks to Pass4Success practice questions, I was able to familiarize myself with the tools needed to troubleshoot these features. One question that stood out to me was about identifying the key configuration steps for AES, which I had studied but was unsure of the exact details. Thankfully, I was able to recall the information and pass the exam.
upvoted 0 times
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Dante

1 years ago
Thrilled to have passed the Avaya Aura Communication Applications Support exam! Pass4Success made my prep efficient and effective.
upvoted 0 times
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Jeannetta

1 years ago
Pass4Success's exam questions were a lifesaver! Passed the Avaya Certified exam with flying colors. Thank you!
upvoted 0 times
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Josefa

1 years ago
Just passed the Avaya Aura exam! Pass4Success's practice questions were spot-on. Thanks for helping me prepare so quickly!
upvoted 0 times
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Tiffiny

1 years ago
Thanks to Pass4Success for their exam prep materials! The exam included questions on Avaya Aura Application Enablement Services. Know how to integrate third-party applications and troubleshoot AES connectivity. Familiarize yourself with AES architecture and APIs.
upvoted 0 times
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Free Avaya 72301X Exam Actual Questions

Note: Premium Questions for 72301X were last updated On Aug. 14, 2025 (see below)

Question #1

In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?

Reveal Solution Hide Solution
Correct Answer: B

https://andrewjprokop.wordpress.com/2014/05/20/implementing-presence-with-sip/


Question #2

Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose

three.)

Reveal Solution Hide Solution
Correct Answer: A, C, D

Question #3

Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze platform?

Reveal Solution Hide Solution
Correct Answer: B

https://downloads.avaya.com/css/P8/documents/100182172


Question #4

A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze is not sending the correct information in the Request URI to match a regular expression in Session Manager.

Where do you configure the Media Server URI (ce-msml@avayA.com) that Avaya Breeze will send to

AAMS via Avaya Aura Session Manager (SM)?

Reveal Solution Hide Solution
Correct Answer: D

Question #5

A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.

What is the cause of the problem?

Reveal Solution Hide Solution
Correct Answer: C

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