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ASQ CQIA Exam - Topic 2 Question 19 Discussion

A service-based (rather than a customer-based) SLA:
D) Covers a single service, for all of the customers of that service
A) Covers all services for a particular customer
B) Covers a set of similar services, for a single customer
C) Covers all services

ASQ CQIA Exam - Topic 2 Question 19 Discussion

Actual exam question for ASQ's CQIA exam
Question #: 19
Topic #: 2
[All CQIA Questions]

A service-based (rather than a customer-based) SLA:

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Suggested Answer: D

by Kenneth at May 04, 2022, 09:56 AM

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Brande
8 months ago
A service-based SLA is all about specific services, right?
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Darrel
9 months ago
Totally agree, B is spot on!
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Larae
9 months ago
Wait, so it doesn't cover all services? That seems odd.
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Clarence
9 months ago
I thought it was C at first, but B fits better.
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Lilli
9 months ago
Definitely B, that makes the most sense!
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Jules
9 months ago
Okay, I've got this. The proactive security approach is clearly the right choice here. It's all about identifying and addressing potential threats before they can cause damage, which is exactly what the question is asking for.
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