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ASQ Quality Improvement Associate Exam
Certification Provider: ASQ
Exam Name: Quality Improvement Associate
Duration: 90 Minutes
Number of questions in our database: 41
Exam Version: Apr. 04, 2024
Exam Official Topics:
- Topic 1: Define and describe groupthink and how to overcome it/ Define and distinguish between employee involvement and employee empowerment
- Topic 2: Identify the value of team conflict and recognize how to resolve it/ Define and distinguish between employee involvement and employee empowerment
- Topic 3: Define benchmarking and describe how it can be used to develop and support best practices/ Describe and distinguish between the common definitions of quality
- Topic 4: Describe the classic stages of team development: forming, storming, norming, performing/ Define a quality plan, describe its purpose and objectives to achieve the quality mission or policy
- Topic 5: Describe and use different decision-making models, such as voting/ Define and distinguish between a system and a process and describe the interrelationships between them
- Topic 6: Identify the various functional areas and people having responsibility for contributing to its development/ Describe how quality systems provide consistency and standardization
- Topic 7: Utilize root cause tools such as the 5 Whys and fishbone diagram to implement correction and corrective action
- Topic 8: Define and distinguish between common and special cause variation in relation to quality measures/ Incremental and breakthrough improvement
- Topic 9: Understand how culture influences the success of process improvement efforts such as lean, Six Sigma, ISO 9001, Baldrige
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Free ASQ Quality Improvement Associate Exam Actual Questions
The questions for Quality Improvement Associate were last updated On Apr. 04, 2024
Question #1
Typically the decision on what should be the lowest level of CI recorded is influenced mostly by:
Correct Answer:
B
Question #2
As part of your IT Continuity Planning you have been asked to undertake a comprehensive Risk Analysis. Which of the following is most likely to be of use to you in drawing up your plan?
Correct Answer:
B
Question #3
Question #4
Consider the following activities:
1. The analysis of raw data
2. The identification of trends
3. The definition of Service Management processes
4. The implementation of preventive measures
Which of the above should be easier after implementing a good IT Service Management software tool?
Correct Answer:
D
Question #5
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