APSE Exam CESP Topic 3 Question 16 Discussion

Actual exam question for APSE's CESP exam

Question #: 16
Topic #: 3

[All CESP Questions]

You are a job coach for a 51-year-old male who has a cognitive disability. You decide to perform a site check to see how he has been doing at his job at a diner. When you arrive, you learn from his manager that he has been rude to customers lately. Which of the following is the LEAST appropriate response?

ASpeak with him to try and determine what factors may be causing this behavior

BAsk the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.

CObserve him as he is working to identify the situations that occur before he acts inappropriately.

DDiscuss this with him publicly so that his co-workers and manager know that you have addressed the concern.

Show Suggested Answer

Suggested Answer: C

by Staci at Jul 01, 2024, 01:54 PM

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Huey

3 months ago

Haha, I bet if I chose D, my job coach would give me a stern talking-to too. That's a surefire way to get yourself in trouble.

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Claudia

1 months ago

C) Observe him as he is working to identify the situations that occur before he acts inappropriately.

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Hana

1 months ago

B) Ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.

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Nobuko

2 months ago

A) Speak with him to try and determine what factors may be causing this behavior

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Lavina

3 months ago

B sounds like a good approach too. Encouraging the manager to treat him the same as everyone else is important for maintaining his dignity.

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Samuel

2 months ago

C) Observe him as he is working to identify the situations that occur before he acts inappropriately.

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Shaniqua

2 months ago

B) Ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.

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Blair

2 months ago

A) Speak with him to try and determine what factors may be causing this behavior

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Ocie

3 months ago

I'd go with A. Talking to him one-on-one to understand what's going on is the best way to address this sensitively and help him improve his behavior.

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Alyce

2 months ago

User: I'd go with A. Talking to him one-on-one to understand what's going on is the best way to address this sensitively and help him improve his behavior.

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