APMG-International Change-Management-Foundation Exam - Topic 1 Question 6 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 6
Topic #: 1

[All Change-Management-Foundation Questions]

According to Tiompenaars and harronden-Turner, which example is a level three basic assumption' expression of culture?

AMeeting customer need is more important than profit

BSenior management grades are entitled to 'executive' chairs

CThe team motto is 'to deliver excellent service'

DThe required behaviors are set out in the employee's guide

Show Suggested Answer

Suggested Answer: B

Segmenting stakeholders is the process of dividing them into groups based on common characteristics, such as roles, interests, needs, expectations, or attitudes towards the change. One reason why it is helpful to segment stakeholders is that it enables different approaches and analysis techniques to be used with different stakeholder groups. For example, segmenting stakeholders can help to tailor communication messages and channels to suit each group's preferences and concerns, or to apply different engagement strategies and tactics to address each group's level of influence and impact.

https://apmg-international.com/files/document/change-management-foundation-online-brochure

https://www.mindtools.com/pages/article/newPPM_07.htm

by Tegan at Jul 06, 2023, 04:45 PM

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Raylene

3 months ago

Wait, are we really saying A is a level three assumption? That seems off!

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Shonda

3 months ago

D just sounds like basic HR stuff, not really culture.

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Jaclyn

4 months ago

C is a classic example of a team culture.

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Boris

4 months ago

I disagree, B seems more like a cultural assumption to me.

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Carmen

4 months ago

I think it's definitely A. Customer needs first!

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Chanel

4 months ago

I feel like D is more about guidelines than assumptions. I think it might be A, but I need to double-check my notes on Tiompenaars and Harronden-Turner.

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Elza

4 months ago

I’m confused about what exactly qualifies as a level three assumption. C seems more like a motto than a deep cultural belief, so I’m not sure if it fits.

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Johnetta

5 months ago

I remember practicing a question similar to this, and I think it was about how culture influences decision-making. Maybe B is the right choice since it reflects a belief in hierarchy?

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Arminda

5 months ago

I think level three basic assumptions are more about underlying beliefs rather than just behaviors. So, I’m leaning towards A, but I’m not entirely sure.

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Lucille

5 months ago

I'm not sure if the Payment System should process a request only once. That might introduce other issues. I'd need to think that one through more.

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Edgar

5 months ago

I think I found a similar practice question, but I'm not totally sure how to apply the regret matrix here. Is it just about comparing the regrets?

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Lazaro

5 months ago

This seems like a straightforward question, but I want to double-check the details before answering. I'll review my notes on the Cisco ESA to make sure I have the right information.

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Dino

5 months ago

Okay, let me think this through step-by-step. SET and S-HTTP are security protocols, so they're probably not at the network or transport layers. And since they're handling the actual communication, they're likely at the application layer. I'll go with that.

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Casie

5 months ago

I'm leaning towards D - a stakeholder engagement plan. If the BA had a better plan for keeping all stakeholders informed, maybe this issue could have been avoided in the first place.

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Basilia

9 months ago

Wait, are we talking about office chairs or cultural theory? I'm just gonna go with the one that's the most comfortable, even if it's not the 'executive' one.

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Josue

9 months ago

Okay, time to put on my cultural anthropologist hat. I'm going to have to go with D - the employee guide lays out the required behaviors, which seems like a level three assumption to me.

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Erinn

8 months ago

Yeah, D seems to be more ingrained in the organization's culture than the other options.

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Coleen

8 months ago

C does sound like a team value, but I see your point about D being a level three assumption.

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Gladys

8 months ago

I agree, B seems more like a status symbol than a cultural expression.

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Leslee

8 months ago

I think A is more about business strategy than culture.

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Malissa

10 months ago

Oh man, I hate these culture theory questions. They're so abstract. But I think A might be the right answer here - meeting customer needs over profit is a pretty deep-rooted value.

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Jaclyn

10 months ago

Ooh, this is a tough one. Let me think... I'm going to have to go with B. The 'executive' chairs are a clear status symbol, which seems like a solid level three assumption.

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Ciara

9 months ago

I agree with you, B does seem like a level three basic assumption with the 'executive' chairs as a status symbol.

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Anglea

9 months ago

I'm leaning towards C. Having a team motto of delivering excellent service shows a strong cultural value.

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Gerald

9 months ago

I think I'll go with A. Meeting customer needs over profit seems like a strong cultural expression.

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Haydee

10 months ago

Hmm, I'm not sure about this one. Trompenaar and Hampden-Turner's basic assumptions seem a bit tricky to pin down. I'm going with C - the team motto is a pretty clear cultural expression.

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Izetta

8 months ago

D) The required behaviors are set out in the employee's guide

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Thurman

9 months ago

D) The required behaviors are set out in the employee's guide

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Bronwyn

9 months ago

C) The team motto is 'to deliver excellent service'

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Junita

9 months ago

C) The team motto is 'to deliver excellent service'

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Laticia

9 months ago

B) Senior management grades are entitled to 'executive' chairs

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Thora

10 months ago

B) Senior management grades are entitled to 'executive' chairs

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Jade

10 months ago

A) Meeting customer need is more important than profit

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Julian

10 months ago

A) Meeting customer need is more important than profit

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Vernice

10 months ago

But doesn't level three basic assumption focus more on underlying values rather than specific behaviors?

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Nana

11 months ago

I disagree, I believe the answer is C) The team motto is 'to deliver excellent service'.

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Vernice

11 months ago

I think the answer is A) Meeting customer need is more important than profit.

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Kanisha

11 months ago

I'm not sure, but I think D) The required behaviors are set out in the employee's guide could also be a level three basic assumption expression of culture.

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Teddy

11 months ago

I agree with Stefania, because level three basic assumption expressions of culture are usually related to values and beliefs.

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Stefania

11 months ago

I think the answer is C) The team motto is 'to deliver excellent service'.

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