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A customer places an order for a product on an e*commerce site after reviewing the quantity and pricing on the online form. The customer then receives an email confirmation that displays different pricing than the order form. The customer reports the discrepancy to customer service.
Which security practice is this customer addressing?
Computerized Provider Order Entry (CPOE) is a digital system that allows healthcare providers to enter medication orders electronically, reducing errors related to handwriting and incomplete prescriptions.
Why CPOE?
Eliminates handwriting misinterpretation errors.
Ensures complete medication details, reducing omissions.
Often integrates decision support tools, warning about drug interactions and incorrect dosages.
Why Not the Other Options?
B . Health Information Exchange (HIE): Shares patient records across providers but does not focus on medication ordering.
C . Electronic Medical Record (EMR): Digitizes patient records but does not prevent prescription errors directly.
D . Clinical Decision Support (CDS): Helps providers make better decisions but does not replace the ordering process like CPOE does.
Thus, the correct answer is A. Computerized Provider Order Entry (CPOE), as it directly addresses prescription errors.
Reference in Ethics in Technology:
Bates, D. W. et al. (1998). Effect of Computerized Physician Order Entry and a Team Intervention on Prevention of Serious Medication Errors.
Institute of Medicine (2000). To Err is Human: Building a Safer Health System.