I'm not entirely sure, but I feel like changing the admin password isn't the right first step. It seems more like a security measure than a prerequisite for adding users.
C) Open a support ticket to escalate VMware vSphere privileges. Ah, the old 'pass the buck' approach. Classic move, but not very efficient if you ask me.
B) Add a user in Google Cloud Platform Identity and Access Management. That seems like the logical first step to me. Can't add users without setting up the proper permissions first.
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