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Which of the following are used for structuring a business capability map?
A Business Capability Map is structured by categorizing and grouping capabilities into high-level clusters that align with business objectives. This approach aligns with TOGAF principles for clarity and simplification in business capability representation, enabling a coherent view of business abilities.
Business capability maps provide a structured view of what an organization does to achieve its objectives. To create a clear and understandable map, capabilities need to be organized effectively. Categorizing and grouping are the primary methods used for this purpose:
Categorizing: This involves classifying capabilities into different types or categories based on their characteristics or purpose. Common categories include:
Core capabilities: Essential for the organization's core business.
Supporting capabilities: Enable or enhance core capabilities.
Customer-facing capabilities: Directly interact with customers.
Operational capabilities: Focus on internal operations.
Grouping: This involves grouping related capabilities together to create a hierarchical structure. This helps to visualize relationships between capabilities and understand how they contribute to broader business functions