ServiceNow Exam CIS-VRM Topic 1 Question 19 Discussion

Actual exam question for ServiceNow's CIS-VRM exam

Question #: 19
Topic #: 1

The VRM issue management process is frequently unique to an organization. What two ServiceNow provided building blocks were covered in this course to help with customer needs that might arise during the lifecycle of VRM issues? (Choose two.)

AFlow Designer

BService Management

CWorkflow Editor

DIncident Management

Show Suggested Answer

Suggested Answer: A, E

by Marge at Feb 12, 2024, 05:18 PM

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Octavio

5 days ago

I'm not sure about Workflow Editor, but I know Service Management is important for overall service delivery.

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Georgene

5 days ago

Hmm, Flow Designer and Workflow Editor, huh? Guess ServiceNow wants us to feel like we're coding the Matrix or something.

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Merilyn

6 days ago

I agree with Melodie. Flow Designer can help with creating custom workflows, and Incident Management is crucial for handling VRM issues.

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Chandra

8 days ago

I'll go with Service Management and Incident Management. Gotta keep those customers happy, even when they're grumpy about VRM issues!

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Melodie

9 days ago

I think the two building blocks covered are Flow Designer and Incident Management.

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Starr

10 days ago

Flow Designer and Workflow Editor? Sounds like ServiceNow is trying to make us work as hard as the IT department!

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