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ServiceNow Exam CIS-SPM Topic 10 Question 35 Discussion

Actual exam question for ServiceNow's CIS-SPM exam
Question #: 35
Topic #: 10
[All CIS-SPM Questions]

If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?

Show Suggested Answer Hide Answer
Suggested Answer: B

According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:

A)activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.

C)form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.

D)approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ActivityManagementRoles.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_FormAdministration.html4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html


by Mayra at Mar 22, 2025, 08:38 AM

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Apolonia
4 days ago
I'm not sure, but it makes sense that they need approval_admin role for such tasks.
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Ettie
4 days ago
Wait, why can't the project manager just be the 'time_lord'? That would be a much more fitting title, don't you think?
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Lai
11 days ago
I'm going with 'approval_admin'. Sounds like the project manager needs to have that level of oversight and control over the team's time sheets.
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Amos
18 days ago
Hmm, I'm not sure. 'timecard_admin' seems like a good option too, since the project manager is dealing with time cards. But 'approval_admin' could work as well.
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Callie
20 days ago
I agree with Sylvia, project managers should have approval_admin role.
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Sylvia
23 days ago
I think the answer is D) approval_admin.
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Shantell
25 days ago
I think 'approval_admin' is the correct answer here. The project manager needs the ability to approve time sheets and submit time cards on behalf of the team members, so that role makes the most sense.
upvoted 0 times
Josefa
3 days ago
I think 'timecard_admin' could also work, as it involves managing time-related tasks.
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Juliann
13 days ago
I agree, 'approval_admin' seems like the most appropriate role for that responsibility.
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